Specialty Care Patient Engagement Director

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $176.6k - $294.3k / year

⏰ Full Time

🔴 Lead

👔 Director

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Pfizer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1849

💼 Consulting

📣 Marketing

💊 Pharmaceuticals

💰 Post-IPO Debt on 2023-05

Consulting • Marketing • Pharmaceuticals

Pfizer is a pharmaceutical company that has been at the forefront of scientific innovation for 175 years. The company is dedicated to improving health and well-being at every stage of life by providing access to safe, effective, and affordable medicines and healthcare services. Pfizer focuses on delivering innovative therapies, particularly in the field of cancer treatments, as it continues to progress in transforming the healthcare landscape.

📋 Description

• Translate Patient Engagement and brand strategy into actionable go-to-market plans • Build plans to launch, evolve, or accelerate Patient Engagement programs and capabilities • Tailor GTM frameworks across pre-launch, launch, growth, and maturity phases • Develop and maintain SOPs, call guides, guardrails, training materials, and patient education collateral • Represent Patient Engagement in Review Committee/MLR processes • Submit resources for Review Committee review and support efficient approval • Partner with Legal and Compliance on permissions, approvals, and documentation • Load, tag, maintain, and ensure availability of approved resources across content and resource platforms • Develop customer/account and patient population targeting models • Build and maintain segmentation and tiering criteria • Lead territory mapping, workload analysis, and alignment recommendations • Design territory alignment, call planning, and multichannel engagement models • Monitor field force effectiveness and equip patient-facing teams with approved tools and materials • Improve coordination among Patient Engagement, Sales, KADs, Medical, Access and Reimbursement, and other customer-facing teams • Support Year Beginning, Mid-Year, and POA meeting planning • Define KPIs, metrics, reporting dashboards, field technology, and related tools • Shape dashboard and reporting requirements for targeting effectiveness, channel performance, and program productivity • Deliver performance insights and recommend strategy or execution adjustments • Translate execution data into strategic narratives for leadership and brand marketing • Develop team competencies and equip leaders to coach against them • Serve as liaison across Marketing, Sales, Patient Solutions, Medical, Legal, Compliance, Digital, and other functions • Create internal training resources and support tactical-plan pull-through • Support training and enablement for Patient Engagement field teams • Maintain Patient Engagement scope and guiding principles

🎯 Requirements

• 8+ years of combined pharmaceutical experience across consumer marketing, operations, and strategy • Demonstrated track record of leadership and high performance • Experience leading others in a matrix organization • Ability to manage direct and indirect reports with authority • Ability to influence key stakeholders internally and externally • Proven executive communication skills and leadership qualities • Effective planning, prioritization, and organizational project skills • Strong project management skills and ability to deliver multiple short-term and long-term projects simultaneously • Track record of leading and managing complex programs and teams • Strong strategic skills, including identifying and addressing major strategic challenges • Ability to balance short-term needs with long-term vision • Strong interpersonal skills • Excellent written, verbal communication, and presentation skills • Good judgment and high ethics • Candidates must be authorized to be employed in the U.S. by any employer • Permanent work authorization in the United States is required • U.S. work visa sponsorship is not available now or in the future • 25% travel

🏖️ Benefits

• Global Performance Plan with a bonus target of 20.0% of base salary • Share-based long-term incentive program • 401(k) plan with Pfizer Matching Contributions • Additional Pfizer Retirement Savings Contribution • Paid vacation, holiday and personal days • Paid caregiver/parental and medical leave • Medical, prescription drug, dental and vision coverage • Relocation assistance may be available based on business needs and/or eligibility

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