Pharmacy Account Manager

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PharmaForce

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

PharmaForce is a dedicated 340B third-party administrator (TPA) that provides software and services to help health systems, federally qualified health centers, critical access hospitals, and specialty programs manage 340B pharmacy programs with compliance, visibility, and automation. Their platform includes contract pharmacy claim capture, mixed-use split billing, automated manufacturer reporting (ClaimsConnect), referral claim recovery (Referrals+), an Rx savings card, home infusion capture, and AI-enabled insights (Kareem AI). PharmaForce emphasizes real-time visibility into claims, clean audit trails, compliance-first workflows, and reducing manual work to maximize 340B capture and savings for covered entities.

📋 Description

• Manage assigned accounts and customers • Provide timely, clear communication to clients • Monitor and respond to customer support tickets • Handle incoming calls and navigate the support queue • Collaborate with internal teams to address client needs • Identify opportunities for process improvement and proactively solve problems • Manage pharmacy terminations when necessary • Maintain accurate and timely CRM updates per standard operating procedures • Perform additional duties as assigned • Ensure all activities comply with PharmaForce’s Code of Business Conduct, federal and state laws, and professional standards

🎯 Requirements

• 2+ years’ experience as a 340B Pharmacy Account Manager • Strong problem-solving skills and attention to detail • Ability to collaborate with multiple stakeholders to resolve issues • Excellent customer service and client support skills • Knowledge of the 340B Drug Pricing Program • Proficiency in Microsoft Office at an advanced level • Ability to work cross-functionally within a team • 340B ACE certification preferred • Licensed Pharmacy Technician preferred • Previous experience in 340B, healthcare, or the pharmacy industry preferred • Ability to manage multiple priorities and deadlines preferred

🏖️ Benefits

• Competitive Pay • Medical, dental, vision, and life insurance • 401(k) match • Paid time off • Remote work environment