AI Services Lead – Client Services

🔥 16 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📁 Client Services

🦅 H1B Visa Sponsor

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Logo of phData

phData

201 - 500 employees

Founded 2014

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

💰 $2.5M Seed Round on 2018-03

Consulting • Healthcare • Manufacturing

phData is a company specializing in providing data engineering, analytics, and cloud migration solutions. They offer services including AI and machine learning strategies, analytics and visualization, and elastic operations to help businesses build and operationalize modern data products and applications. phData is an elite partner of Snowflake and provides end-to-end consulting for developing modern data applications and processing vast datasets efficiently. They cater to industries such as healthcare, financial services, and manufacturing by optimizing data platforms and delivering actionable insights using cutting-edge technology and expertise.

📋 Description

• Lead activation for newly landed Anthropic-focused accounts • Oversee end-to-end delivery for accounts and identify technical and delivery risks early • Build and maintain account plans and use-case backlogs • Turn pilots or workshops into multi-phase, multi-workstream AI transformation programs • Advise senior client stakeholders on AI and data roadmaps • Partner with Anthropic’s field team and internal Sales, Marketing, and Delivery leadership to identify, shape, and close expansion opportunities • Provide strategic leadership during executive meetings, QBRs, and roadmap discussions • Mentor team members and foster learning, feedback, and continuous improvement • Contribute to internal playbooks, account planning frameworks, and repeatable AI and data delivery patterns • Share best practices and client insights to improve phData’s engagement model and delivery excellence

🎯 Requirements

• 6–10+ years of experience in a hybrid delivery/sales role within consulting or professional services, with responsibility for scoping service engagements and accountability for project success; alternatively, direct accountability for strategic account growth and executive engagement • Demonstrated experience owning both delivery quality and account growth on the same engagement • Track record in scoping and delivering $50K–$1M services engagements • History building account plans and roadmaps that carry a single pilot into a broader rollout • Comfort stepping into an account shortly after it is landed and immediately owning activation and expansion • Strong relationship-building skills with senior client stakeholders and a track record of becoming a trusted advisor to CIOs, CTOs, or CDOs • Ability to structure complex problems and drive them to resolution in a matrixed environment • Willingness to travel up to 50% based on client needs • Hands-on AI/data competency sufficient to identify use cases and delivery risk for agentic AI/LLM and data solutions, including RAG, MCP-style servers, agent orchestration, evals, and data architecture • Direct experience with Anthropic (Code, Cowork, or Enterprise) or a comparable LLM/agentic AI platform

🏖️ Benefits

• Remote-First Work Environment • 401k plan with company match • Dental and Vision insurance • Home Office Equipment Stipend • Annual stipend for Learning and Development • Competitive comp • Flexible PTO plan plus 10 Holidays • Challenging projects, mentorship, and structured development pathways • Supportive, high-performing global team • Inclusive environment and equal opportunity employment

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