Business Process Reengineering Analyst

Job not on LinkedIn

🕒 September 28

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PhoenixTeam

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💳 Fintech

🏠 Real Estate

🤖 Artificial Intelligence

Fintech • Real Estate • Artificial Intelligence

PhoenixTeam is a company specializing in providing innovative solutions and services to the mortgage industry through integration of data analytics and software development. They focus on delivering quality outcomes by leveraging advanced technologies and methodologies to enhance business processes and drive value for clients in both commercial and federal sectors. Their offerings include training programs, advising, coaching, and customized product solutions designed to align with the specific needs of mortgage professionals, ensuring successful implementation and user adoption.

📋 Description

• Conduct structured reviews of current-state workflows and participate in discovery sessions • Document process steps, handoffs, controls, bottlenecks, and root causes across offices • Use Python and SQL to analyze process data, investigate bottlenecks, and measure cycle time, error rates, and workload • Develop future-state workflows that simplify steps, reduce administrative burden, improve consistency, and clarify roles and responsibilities • Identify opportunities for automation, digital forms, integrated tools, or AI-enabled capabilities • Work with analysts and technical staff to define supporting requirements • Create SOPs, workflow diagrams, RACI matrices, templates, job aids, and other implementation materials • Support pilot testing by collecting cycle-time, error-rate, workload, and user-feedback data • Document findings and help refine redesigned processes • Maintain accurate process documentation aligned with applicable policies, internal controls, accessibility needs, and federal requirements • Work with the senior transformation lead and business analysts on the Department of the Interior modernization program

🎯 Requirements

• Bachelor's degree and 5+ years of relevant experience in process analysis, business process reengineering, process improvement, consulting, or related work • Hands-on experience using Python to prepare and analyze process data • Hands-on experience using SQL to query, join, and validate data • Hands-on experience producing current-state and future-state process documentation • Experience identifying root causes, bottlenecks, and improvement opportunities • Experience developing SOPs, workflow diagrams, RACI matrices, templates, or job aids • Ability to work independently through ambiguity, learn unfamiliar processes quickly, and convert findings into clear, actionable documentation • Must be able to successfully complete the background investigation, suitability, credentialing, and system-access requirements applicable to a Moderate Risk Public Trust position • Federal consulting or professional-services experience preferred • Lean Six Sigma Green Belt or comparable process-improvement training or certification preferred • Experience with Microsoft Visio, Lucidchart, or comparable process-mapping tools preferred • Working knowledge of Microsoft Power Platform, SharePoint/Microsoft 365, data and API concepts, or similar modernization technologies preferred • Hands-on use of generative AI or LLM tools to support process analysis, research, documentation, or redesign preferred

🏖️ Benefits

• Primarily remote within the U.S. • Occasional travel to Department of the Interior locations may be required based on project needs • 40 hours/week, Monday-Friday • Required availability during DOI core hours of 9:30 a.m.-3:30 p.m. ET • W2 employment