
201 - 500 employees
🛡️ Insurance
đź’ł Fintech
🤝 B2B
Insurance • Fintech • B2B
Pie Insurance is transforming small business insurance by making it less expensive, simpler, and more transparent for small business owners. With a team of seasoned technology and insurance experts, Pie Insurance is dedicated to enhancing the insurance experience, particularly focused on workers' compensation and InsureTech innovations.
🔥 48 minutes ago
🇺🇸 United States – Remote
đź’µ $95k - $120k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
đź‘” Manager
🦅 H1B Visa Sponsor
đź‘» Ghost score 0%
Where this job comes from
Posted on Pie Insurance's careers page, not through a job board
First seen by Remote Rocketship 48 minutes ago
Still open on Pie Insurance's site. Checked 24 minutes ago.

201 - 500 employees
🛡️ Insurance
đź’ł Fintech
🤝 B2B
Insurance • Fintech • B2B
Pie Insurance is transforming small business insurance by making it less expensive, simpler, and more transparent for small business owners. With a team of seasoned technology and insurance experts, Pie Insurance is dedicated to enhancing the insurance experience, particularly focused on workers' compensation and InsureTech innovations.
• Manage premium audit operations through team leads and professional individual contributors • Translate business segment strategy into functional audit plans and guide day-to-day execution • Oversee internal audit processes and vendor relationships, ensuring service level agreements are met • Monitor audit completion rates, quality metrics, and customer satisfaction scores • Ensure compliance with state and bureau audit requirements across mail-in, phone, virtual, and physical audits • Partner with Analytics to analyze audit results and identify profitability trends • Develop and execute initiatives to improve audit efficiency and customer experience • Implement long-term audit strategies with Senior Management • Collaborate with Product, Engineering, and Operations Performance teams to optimize workflows and automation • Build and maintain audit procedures, guidelines, and best-practices documentation • Identify process-streamlining and cost-reduction opportunities while maintaining quality • Support new audit technologies and system enhancements • Provide hands-on leadership, guidance, one-on-ones, and performance coaching • Establish expectations and performance measurements for direct reports • Conduct team calibrations and quality reviews • Support recruitment and onboarding • Create development plans for team leads and individual contributors • Serve as audit subject matter expert on cross-functional initiatives • Collaborate with Underwriting, Claims, Business Development, Customer Service, Billing, Compliance, and Legal teams • Communicate audit insights and recommendations to senior leadership • Handle complex audit disputes and customer escalations • Make decisions on audit adjustments and settlements within authority limits • Coordinate on contested audit matters and ensure timely resolution of complaints
• High School diploma required; Bachelor's degree preferred • 5+ years of Workers' Compensation Premium Audit experience required • 6+ years of overall commercial insurance experience required • 3+ years of management or supervisory experience required • Experience managing both internal teams and external vendor relationships preferred • Must live and work in the United States (territories excluded) • Access to reliable, high-speed internet
• Competitive cash compensation • Comprehensive health plans • Generous PTO • Future focused 401k match • Generous parental and caregiver leave • Discretionary bonuses may be granted to eligible team members • Remote work arrangement
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