Senior Operational Product Manager

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $115k - $145k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Pie Insurance

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛡️ Insurance

💳 Fintech

🤝 B2B

Insurance • Fintech • B2B

Pie Insurance is transforming small business insurance by making it less expensive, simpler, and more transparent for small business owners. With a team of seasoned technology and insurance experts, Pie Insurance is dedicated to enhancing the insurance experience, particularly focused on workers' compensation and InsureTech innovations.

📋 Description

• Lead operational excellence programs across 2+ business domains • Coordinate cross-functional teams and build improvement portfolios • Execute 10–12 major operational transformation programs annually • Deliver measurable efficiency improvements and sustained cost savings • Manage complex operational challenges from discovery through delivery • Orchestrate stakeholder relationships, dependencies, resources, and timelines • Architect integrated, replicable cross-domain solutions • Apply Lean, Six Sigma, and proprietary operational excellence methodologies • Coach and mentor stakeholders and team members on advanced methodologies • Make strategic decisions using first-principles thinking and risk frameworks • Build communication strategies and influence department heads and VP-level stakeholders • Identify workflows suited to AI-assisted tools and agents • Build and iterate AI tools, agent workflows, and agent skills • Redesign processes to balance human judgment, automation, quality, adoption, and sustainment • Coach stakeholders on responsible automation practices • Lead cross-functional initiatives across multiple departments and drive adoption

🎯 Requirements

• Bachelor's degree in Business, Engineering, Operations Management, or related field preferred; Master's degree in Business Administration, Engineering, or related field a plus • One or more advanced methodology certifications such as Six Sigma Master Black Belt, Advanced Lean, PMI advanced credentials (PgMP, PMI-ACP, PMI-RMP), Certified ScrumMaster (CSM), or Prosci Change Management • 8+ years of experience in operational excellence, process improvement, program management, or similar roles • 3+ years of program leadership experience managing complex multi-stakeholder initiatives • Six Sigma Black Belt certification from an accredited provider, or Lean Master certification, or PMP with multiple process project completions • Proven experience leading large-scale operational transformation programs spanning multiple domains with measurable impact and sustained results over 18+ months • Strong analytical and problem-solving skills with complex operational performance data • Advanced communication and influence skills with department heads, executives, and senior leadership • Cross-functional collaboration expertise • Technology or product organization experience with product development lifecycle and agile methodologies • Advanced knowledge of operational excellence frameworks, structured problem-solving, and business process optimization • Experience with enterprise operational tools and systems, including performance measurement, process mapping, analytics, program management, and dashboards • Change management and organizational development expertise • Senior leadership collaboration experience with VP+ executives • Demonstrated experience applying AI to operational workflow redesign or automation adoption • Ability to reason about AI limits and coach stakeholders on practical use and guardrails • Remote team members must live and work in the United States, excluding territories, and have reliable high-speed internet

🏖️ Benefits

• Competitive cash compensation • Comprehensive health plans • Generous PTO • Future focused 401k match • Generous parental and caregiver leave • Discretionary bonuses may be granted annually to eligible team members

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