Product Manager, AI Enablement

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $130k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Pindrop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.

📋 Description

• Own the product experience turning Pindrop’s AI capabilities into practical, repeatable workflows across Finance, RevOps, People, Recruiting, Customer Success, Marketing, and Legal • Map stakeholder processes and current-state workflows end to end to identify high-value AI opportunities • Build and manage internal AI tools, agentic workflows, and prompt-based copilots, taking projects from prototype to production • Audit AI capabilities in purchased tools such as Greenhouse and ERP systems before creating new solutions • Extend Pindrop’s shared AI platform and agent infrastructure to new use cases • Design and implement the process for moving AI concepts from prototype to production, including evaluation, human-in-the-loop review, rollout criteria, and post-launch monitoring • Consolidate cross-functional learnings and create reusable tooling and documentation • Define success metrics, instrument usage, track adoption, and communicate ROI • Drive adoption through workshops, onboarding paths, office hours, and coaching

🎯 Requirements

• Process mapping • 3+ years in product management, product operations, AI enablement, or a closely related role at a technology company, with PM-level ownership of scope, requirements, delivery, and metrics • Hands-on experience with frontier AI CLIs and coding tools, including Codex, Claude Code, Anti-Gravity, and/or SuperGrok • Demonstrated ability to build shipped agentic systems solving discrete, measurable problems • GitHub or equivalent showing 3–4 built projects, or ability to explain built work in detail • Fluency in context engineering and ontology design • Conceptual command of test-driven development and eval-driven development for AI systems • Ability to define success metrics, track adoption, and make the ROI case for AI investments • Approximately 6 trips per year for team on-sites, cross-functional workshops, and company events

🏖️ Benefits

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees • Remote-first environment • Regular team on-sites, company-wide events, and intentional gatherings • Unlimited Paid Time Off (PTO) • Generous health and welfare plans, including one employer-paid employee-only plan • Best-in-class Health Savings Account (HSA) employer contribution • Low-cost vision and dental plans for employees and families • Paid Parental Leave for birth, adoptive, and foster parents • One year of diaper delivery for a newest family addition • Recurring monthly phone and internet allowance • Enhanced fertility and GLP-1 benefits • Annual Learning & Development stipend for professional growth, skill-building, certifications, and continued education