Revenue Operations Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $90k - $108k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Pindrop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.

📋 Description

• Partner with cross-functional teams on annual and in-year GTM planning, including territory design, books of business, account scoring, segmentation, and pipeline modeling • Deliver analyses for headcount and capacity models, including rep ramp, productivity, and coverage assumptions • Create executive dashboards showing capacity gaps and hiring needs • Own day-to-day sales compensation administration, including plan documents, new-hire setup, attainment tracking, and payout support • Provide attainment and productivity analysis for compensation plan design, quota methodology, and rules of engagement • Own data preparation, meeting materials, and follow-up for weekly forecast and pipeline reviews • Own forecast data quality for net-new and renewal business and drive data cleanup with sales managers • Develop clear rules for pushing or closing deals • Own reporting and dashboards used by reps, managers, BDRs, and executives • Deliver analyses on funnel conversion, velocity, attribution, and productivity • Help maintain standard definitions for core GTM metrics and objects, including customer, pipeline stages, and ARR • Identify GTM process gaps and develop solutions, including system requirements, user experience, and data-maintenance plans • Own Salesforce data quality and implement improvements across the sales cycle, including stage gates, lead routing, approvals, and Deal Desk workflows • Support partner operations across referral, reseller, marketplace, and alliance motions • Build relationships with GTM leaders and represent RevOps in working sessions • Support GTM tool and vendor management, RevOps request intake, and rollout and enablement of new tools and processes • Work with Deal Desk, Legal, and Customer Success on process improvements that shorten the path from quote to close

🎯 Requirements

• Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field preferred • 3-5+ years of experience in Revenue Operations, Sales Operations, Sales Strategy, or GTM Analytics, preferably at a high-growth B2B SaaS company • Admin-level Salesforce experience, including reports and dashboards, objects and fields, validation rules, and Flows • Strong Excel/Google Sheets skills, including analysis and modeling for planning, capacity, or compensation decisions • Working knowledge of SaaS metrics and the B2B sales cycle, including pipeline coverage, conversion rates, ramp, attainment, ARR, and retention • Experience with Gong, Outreach or Salesloft, LeanData, Gainsight, Highspot, Coefficient, DocuSign, Unifyr, or Tackle.io is a plus • Experience with SQL, BI/visualization tools, or data warehouses such as Databricks or Snowflake is a plus • Salesforce Administrator certification is a plus

🏖️ Benefits

• Unlimited Paid Time Off (PTO) • Flexibility to work remotely from outside your country of residence for up to four weeks per year, subject to manager approval and applicable company policies • Competitive compensation package, including RSUs (Restricted Stock Units) for all employees • Regular team on-sites, company-wide events, and intentional gatherings • Generous health and welfare plans, including one employer-paid employee-only plan • Best-in-class Health Savings Account (HSA) employer contribution • Low-cost vision and dental plans for you and your family • Paid Parental Leave, including birth, adoptive, and foster parents • One year of diaper delivery for your newest addition to the family • Recurring monthly phone and internet allowance • Enhanced fertility and GLP-1 benefits • Annual Learning & Development stipend for professional growth, skill-building, certifications, and continued education

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