Transcript Production Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $19 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

Where this job comes from

Posted on Planet Depos's careers page ↗Planet Depos's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Planet Depos

Planet Depos

201 - 500 employees

⚖️ Legal

🤝 B2B

Legal • Legal Tech • B2B

Planet Depos is a premier court reporting and litigation technology company, providing services across the globe. Specializing in real-time court reporting, legal videography, and remote proceedings, Planet Depos leverages advanced AI tools to deliver secure and efficient litigation support. With a large network of certified court reporters and comprehensive technology solutions, they serve legal professionals in over 55 countries, offering transcription, translation, and interpretation services. Planet Depos is praised for their professionalism, reliability, and innovative technology, ensuring that legal proceedings are conducted smoothly and effectively anywhere in the world.

📋 Description

• Format and produce final transcripts for clients • Promptly respond to client requests • Track orders and update notes in the database • Prioritize and process transcripts by due date and according to federal, state and local guidelines • Focus on Texas State and California State jobs, including certification verification, certification filing, and hardbound shipping coordination • Process Out of Town (OOT), City of Elgin, and special format transcripts • Process after-the-fact transcript modifications and designations • Communicate with reporters regarding transcript status, orders and client requests • Convert transcript files into various file types and link exhibits • Create and send errata sheets • Email and upload transcript files to clients’ online repositories • Coordinate shipping of hardbound transcripts, exhibits and videos to clients • Deliver videoconference recordings • Submit billing processing forms with job specifications • Enter job notes in Reporter Base and document process updates • Perform other duties as assigned

🎯 Requirements

• College degree or a minimum of 2 years in a customer service environment • Good written and verbal communication skills • Computer savvy • Comfortable working with various software programs including Microsoft Office and Adobe products • Strong attention to detail • Team-spirited, positive personality • Ability to work in a professional and confidential environment

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Health Savings Account • Voluntary Term Life Insurance • Voluntary Long-Term Disability • Paid Time Off • Paid Holidays • 401(k) • Employee Assistance Program (EAP)

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