Customer Manager – Global Account Manager, Aerospace and Defense

Job not on LinkedIn

🕒 August 6

🧀 Wisconsin – Remote

infoinfo

💵 $129.5k - $194.3k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

Where this job comes from

Posted on Plexus's careers page, not through a job board

First seen by Remote Rocketship August 6

Logo of Plexus

Plexus

11 - 50 employees

Founded 2017

📣 Marketing

💼 Consulting

Marketing • Consulting

Plexus is presented as a website built with Elementor that lists typical agency pages (Home, About, Services, Work, Blog, Contact). Based on the visible navigation and layout-related code snippets, Plexus appears to be a digital/creative services provider or agency focused on delivering client services (e. g. , web design, development, digital marketing or related service offerings). The available text is primarily frontend layout/CSS markup rather than explicit product or industry detail, so this description is conservative and based on the site structure and common patterns for businesses that use this kind of site.

📋 Description

• Create, manage, and execute account strategies for assigned customers • Develop account plans to increase profitable revenue, account penetration, and engagement points across manufacturing, engineering, and sustaining services • Develop innovative solutions to differentiate Plexus service offerings • Execute account plans while engaging the broader Plexus organization • Improve customer satisfaction and customer retention • Advocate for customer needs within Plexus and represent Plexus' needs and interests to customers • Lead cross-functional teams including engineering, manufacturing, supply chain, costing, financial, and legal experts • Increase Plexus revenue and profitability • Establish financial objectives and proactively manage customer P&L • Build and develop multi-level customer and internal relationships, including executive-level relationships • Maintain deep knowledge of customer business models, competition, markets, and needs • Learn and develop mastery of Plexus' sales enablement methodology

🎯 Requirements

• Bachelor's Degree with 8 or more years of related experience is preferred • An equivalent combination of education and/or experience will be considered • Advanced written and verbal communication skills • Basic computer skills • Ability to make sound, logical and reasonable decisions with minimal guidance • Solution selling knowledge and capabilities • Financial acumen to influence customers and constituents • Basic understanding of electronics manufacturing • Ability to use general office equipment and materials • More than 40% travel

🏖️ Benefits

• Medical, dental, and vision insurance • Paid time off • Retirement savings • Professional development opportunities • Work-life balance initiatives • Various perks to enhance the team member experience • Reasonable accommodations for individuals with disabilities or special requirements

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