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Engineering Manager

Job not on LinkedIn

🕒 September 23

🇺🇸 United States – Remote

💵 $161.5k - $170k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👮‍♀️ Software Engineering Manager

Where this job comes from

Posted on Plume's careers page, not through a job board

First seen by Remote Rocketship September 23

Still open on Plume's site. Checked 5 hours ago.

Logo of Plume

Plume

51 - 200 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Plume is a virtual gender-affirming care clinic exclusively for trans and gender non-conforming individuals. The company provides comprehensive gender-affirming hormone therapy and wellness services, accessible through a telehealth model that eliminates traditional barriers to care. Plume focuses on providing trans-centered healthcare, support, and community engagement, offering services like transition guidance, anxiety and depression support, acne treatment, smoking cessation, and more. With services available in 47 states, Plume is committed to supporting the trans community in their gender journey with convenient, affirming care.

📋 Description

• Guide, mentor, and grow software engineering and QA teams through 1:1s, feedback, and performance evaluations • Foster a psychologically safe, collaborative, and empowering team culture • Lead hiring initiatives for software engineering and QA roles • Define scalable QA strategies combining automated, manual, and regression testing • Track, analyze, and report quality metrics and QA validation throughput • Optimize testing pipelines, bug triage workflows, and validation criteria • Ensure releases and testing protocols meet quality, data privacy, and HIPAA compliance requirements • Design and refine SDLC processes and agile delivery systems • Allocate engineering and QA capacity against organizational priorities • Establish project tracking, milestones, and delivery dashboards • Collaborate with Product, Clinical Operations, and Support teams • Communicate technical concepts and release readiness to non-technical stakeholders • Evaluate modern test automation frameworks, engineering methodologies, and AI tools • Write code, implement features, and resolve complex bugs alongside direct reports • Facilitate technical design discussions and RFC reviews • Conduct code reviews, promote unit/integration/end-to-end testing, and troubleshoot production issues

🎯 Requirements

• 7+ years of software engineering experience, with at least 2+ years in an engineering management, tech lead, or player-coach capacity • Demonstrated experience managing or overseeing Quality Assurance (QA) functions, including test strategy definition, QA workflow design, and automated testing integration • Active, hands-on coding proficiency in Node.js, Python, PostgreSQL, React, and serverless architectures such as AWS Lambda • Proven ability to facilitate technical and architectural discussions while maintaining system reliability and scalability • Thoughtful approach to modern developer tooling and AI, aligned with team consensus, engineering ethics, and organizational guidelines • Proven track record managing quality metrics and validation throughput • Experience balancing direct technical contributions with people management and process ownership • Fluency in modern quality assurance and operational practices, including test automation frameworks, CI/CD test suites, and observability/monitoring tools • Clear, empathetic communication skills bridging technical and non-technical domains across clinical and operational stakeholders • Strong empathy for and understanding of the transgender community, including barriers in gender-affirming healthcare • Only legally authorized to work in the USA; residency in the USA is required • Nice to have: experience in telehealth, digital health, or HealthTech; familiarity with HIPAA and PHI safeguarding • Nice to have: experience with Playwright, Cypress, or Jest • Nice to have: startup or scale-up experience • Nice to have: hands-on Infrastructure as Code experience, such as Terraform

🏖️ Benefits

• Ground-Floor Equity (Series B) • Free Medical, Dental, and Vision on the first of the month after you start full-time work • Unlimited PTO • 11 paid holidays and company shut-down for a week in December • 401(k) • Free Plume and BetterHelp Subscriptions • Affirming, trans-centered, culturally inclusive, and fun work environment • Reasonable accommodations for individuals with disabilities upon request

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