Certification Compliance Program Manager

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PMI

WebsiteLinkedInAll Job Openings

1 - 1 employees

📚 Education

🤝 Non-profit

Education • Non-profit

PMI is the Project Management Institute, a global nonprofit professional association that sets standards, provides education and credentials, and supports the practice of project and program management. PMI offers widely recognized certifications (PMP, CAPM, PMI-ACP, PMI-CPMAI, and others), publishes standards and guides such as the PMBOK Guide, runs training, events, research and thought leadership, and provides digital tools and enterprise solutions (e. g. , PMI Infinity) and membership services to a community of project professionals (noted as more than 800,000 members).

📋 Description

• Manage PMI’s Quality Management System (QMS) and related policies, procedures, records, and controls supporting certification programs • Ensure the QMS is effectively maintained, consistently implemented, and aligned with ISO 9001 and ANSI/ISO/IEC 17024 standards • Partner with Certification, Exam Integrity, Exam Operations, Legal, Privacy, Product, Customer Care, and external vendors • Drive policy governance, audit readiness, process improvement, and corrective action management • Lead cross-functional compliance initiatives protecting the credibility, consistency, and defensibility of certification programs • Manage document control, process governance, internal audits, and management review activities • Translate standards, policies, audit findings, and operational requirements into practical procedures and implementation plans • Synthesize audit evidence, process data, findings, and risks into actionable insights and executive-ready reporting • Develop policies, SOPs, process maps, compliance matrices, training materials, and controlled documentation • Manage concurrent priorities, anticipate risks, and drive work to completion • Travel domestically and internationally as needed

🎯 Requirements

• Bachelor’s degree in a related discipline • 10–12 years of experience in compliance, quality management, certification operations, accreditation, audit management, risk management, or a related field • Demonstrated experience managing or supporting a Quality Management System, including document control, process governance, corrective action management, internal audits, and management review activities • Ability to interpret standards, policies, audit findings, and operational requirements and translate them into procedures and implementation plans • Strong data literacy and analytical skills for synthesizing audit evidence, process data, findings, and risks into actionable insights and executive-ready reporting • Experience developing policies, SOPs, process maps, compliance matrices, training materials, and controlled documentation • Working knowledge of ISO 9001 and ANSI/ISO/IEC 17024 preferred • Ability to manage multiple concurrent priorities and anticipate risks to scope, schedule, and quality • High attention to detail and sound judgment when handling sensitive, confidential, or audit-relevant information • Proficiency with Microsoft Office products and related collaboration tools • Ability to travel domestically and internationally as needed • Commitment to professional development and continuous improvement

🏖️ Benefits

• Remote work arrangement • Professional development and continuous improvement • Limited domestic and international travel anticipated