Executive Community Relations Lead

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $200k - $250k / year

⏰ Full Time

🟠 Senior

👔 Executive

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Polymarket

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

₿ Crypto

🎲 Gambling

💸 Finance

Crypto • Gambling • Finance

Polymarket is a prediction market platform that enables users to wager on the outcomes of various events, including political elections, sports contests, and cryptocurrency price movements. Operating as a decentralized betting service, it allows participants to buy and trade shares in event outcomes, providing a unique way to engage with and speculate on future scenarios. Polymarket combines elements from both traditional markets and blockchain technology, creating an innovative environment for users to make predictions and potentially profit from their insights.

📋 Description

• Triage executive escalations before they reach the public eye, assess severity, and route or resolve them quickly • Draft responses to high-visibility issues on X, Discord, and Reddit • Own cases involving prominent traders, creators, and public figures from first contact through resolution • Coordinate with Communications on customer-facing messaging during live incidents • Monitor community channels for emerging issues and surface them to the right teams • Brief Product and Policy on escalation and community-feedback patterns • Close prominent cases with documented resolutions and clear responses

🎯 Requirements

• 4 or more years in executive escalations, executive customer relations, or community management at a consumer-facing company • Exceptional writing skills with sharp instincts for tone • Demonstrated experience handling sensitive, public-facing issues where the response itself carries reputational weight • Experience partnering with Communications, PR, or Community teams on coordinated responses during incidents • Strong ownership habits: tracking every case and following through to closure • Ability to make judgment calls quickly with incomplete information and stand behind them • Fluency in crypto-native or trading communities (plus) • Experience managing issues specifically on X, Discord, or Reddit at meaningful scale (plus) • Background at a consumer product with a highly vocal, opinionated user base (plus)

🏖️ Benefits

• Equity • Unlimited PTO • Full Health, Vision, & Dental coverage • 401k match • Hardware setup: new MacBook Pro, big display, & accessories