Vice President, Business Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $185k - $215k / year

⏰ Full Time

🔴 Lead

⚙️ Business Operations

👻 Ghost score 20%

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Logo of Priority Technology Holdings, Inc. (NasdaqCM:PRTH)

Priority Technology Holdings, Inc. (NasdaqCM:PRTH)

- employees

🤝 B2B

🏢 Enterprise

💰 $50M Post-IPO Debt - Priority Commerce on 2025-08

B2B • Enterprise

Priority Technology Holdings, Inc. (NasdaqCM:PRTH) is a publicly traded holding company. No additional company-specific information was provided in the prompt; therefore this description is intentionally conservative and limited to verifiable facts. It appears to be associated with technology through its name, but precise operating subsidiaries, products, or services were not specified here.

📋 Description

• Partner with Prisma leadership to translate strategic priorities into actionable operating plans • Establish and manage the operating cadence, quarterly planning, business reviews, and performance reporting • Develop executive dashboards, KPIs, and scorecards for data-driven decision-making • Drive accountability and own the execution framework for strategic priorities • Identify missed commitments, resolve cross-functional blockers, escalate risks, and drive corrective action • Identify operational bottlenecks and implement solutions to improve execution, efficiency, and customer outcomes • Partner with Finance and functional leaders to establish and monitor business metrics • Improve alignment and execution across Sales, Customer Success, Implementations, Operations, Product, Engineering, Marketing, and Finance • Improve communication and coordination across teams to ensure seamless customer experiences • Own and continuously improve the end-to-end customer operating model across the customer lifecycle • Identify and resolve gaps, risks, dependencies, and breakdowns across the customer journey • Lead cross-functional initiatives that improve operational performance and support business growth • Design and implement scalable operating processes • Simplify workflows and improve operational efficiency while preserving agility • Establish performance metrics that drive accountability and continuous improvement • Foster a culture of ownership, execution, collaboration, and operational excellence • Coach and develop team members • Build management systems that improve prioritization, communication, and accountability • Partner with leadership on organizational planning, talent acquisition, and resource allocation • Establish disciplined operating cadence, dashboards, KPIs, cross-functional processes, and scalable operational structure within the first 12–18 months

🎯 Requirements

• 10+ years of progressive leadership experience in business operations, operational excellence, or general management within SaaS, PropTech, FinTech, Payments, or other high-growth technology businesses • Preferred experience in FinTech and/or PropTech • Demonstrated success helping organizations scale through periods of rapid growth and organizational change • Experience creating operational structure and processes in fast-paced, entrepreneurial environments • Strong business acumen with the ability to connect operational decisions to commercial and financial outcomes • Excellent analytical, organizational, and problem-solving skills • Exceptional communication and relationship-building capabilities with the ability to influence across all levels of an organization • Proven ability to lead through influence, build alignment across functions, and drive execution without unnecessary complexity • Bachelor’s degree required • Advanced degree preferred • Requires the ability to lift 10 pounds • Requires eye-hand coordination, manual dexterity, and a normal range of hearing and vision (with or without correction)

🏖️ Benefits

• Bonus programs • 401(k) match • Employee Stock Purchase Program (ESPP) • HSA and FSA options • Financial wellness resources • Employee discount programs • Medical, dental, and vision coverage • Mental health support for employees and dependents through Lyra Health • Family planning and women’s health benefits through Carrot • Gym membership reimbursement • Virtual wellness programs (including yoga) • 3 weeks PTO to start, with unlimited PTO after year one • Education expense reimbursement • Leadership development programs • Certified Payments Professional (CPP) certification support

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