Patient Enrollment Specialist – Medical Phone Sales, Outbound Enrollment

🔥 4 hours ago

🇺🇸 United States – Remote

💵 $15 - $17 / hour

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Pro Care Innovations

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Pro Care Innovations is a healthcare services company that partners with primary care clinics to deliver chronic care management, principal care management, remote patient monitoring, and Annual Wellness Visit programs. They provide a remote patient monitoring platform and emphasize preventive medical data analytics to improve outcomes, reduce hospital and ER utilization, increase clinic revenue, and support providers with care coordination and patient engagement. Pro Care Innovations operates as a B2B clinical services and software partner to practices and specialty clinics.

📋 Description

• Make a high volume of outbound calls each day to eligible patients using a structured sales process • Pitch the Care Management program, overcome objections, and close by obtaining enrollment consent • Meet or exceed daily and weekly call volume and enrollment targets • Complete enrollment documentation and each patient's initial care plan accurately • Ensure documentation meets regulatory and compliance standards • Hand off enrolled patients to the Care Team Coordinator for ongoing care management • Collaborate with team members and leadership to improve pitch technique and close rates

🎯 Requirements

• 1+ years of call center sales, telesales, or field sales experience; proven track record hitting quotas/targets strongly preferred • Confident, persuasive communicator who builds rapport quickly and handles objections without losing momentum • Competitive, self-motivated, and energized by daily performance goals • Comfortable with high call volume and a fast-paced, metrics-driven environment • Strong attention to detail for accurate documentation after every call • Healthcare, EHR, or patient enrollment experience is a plus but not required • Successful completion of a background check and screening against applicable federal and healthcare exclusion lists • Full-time availability, Monday–Friday • Comfortable making 40 or more outbound calls per day and being measured on call volume and conversions • Ability to use electronic health record (EHR) systems is asked about in the application

🏖️ Benefits

• Health insurance: Company pays 50% of the employee premium; family coverage available at competitive rates • Dental & Vision Insurance • Paid Time Off (PTO): Accrues up to 40 hours annually; accrual begins on day one and may be used after 90 days • Unpaid Time Off: Up to 40 hours annually following the initial training period • Six (6) Paid Holidays after 90 days: New Year's Day, Memorial Day, Independence Day, Thanksgiving Day, Christmas Eve, Christmas Day • 401(k) retirement plan with employer match • Remote / work-from-home • Growth opportunities within Pro Care Innovations based on performance

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