Imaging Parts Sales Specialist

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Probo Medical

501 - 1000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Probo Medical is a global provider of diagnostic medical imaging equipment, parts, refurbishing, rentals, repair, training and related services. The company supplies new and refurbished ultrasound, MRI, CT, X-ray, nuclear medicine/PET systems and monitoring devices, performs ISO 13485-certified repairs and refurbishing with warranties, and offers equipment financing, rentals, field service, and training to hospitals, clinics, imaging centers and veterinary customers.

📋 Description

• Serve as the primary point of contact for inbound diagnostic imaging parts inquiries • Advise customers on parts, life-cycle planning, and sourcing options • Evaluate repair-versus-exchange-versus-replace options based on cost, urgency, and equipment lifecycle • Negotiate pricing, discounts, and terms within assigned authority levels • Develop accurate and competitive quotations • Manage open quotations to increase win rates and secure purchase orders • Build relationships with hospitals, ISOs, OEM service providers, and biomedical engineering departments • Advise customers and service organizations on parts sourcing strategy and lifecycle planning • Use internal inventory systems to identify available parts, exchange options, and alternatives • Recommend substitute or upgraded products when appropriate • Process customer orders accurately and efficiently • Coordinate with Operations, Repair, Procurement, and Logistics teams for timely fulfillment • Maintain accurate customer records, quotations, and sales activities in company systems • Resolve customer concerns regarding pricing, availability, order status, and product selection • Maintain working knowledge of diagnostic imaging systems, replacement parts, exchange programs, and service offerings • Meet or exceed quote turnaround, quote conversion, order accuracy, revenue, and customer satisfaction objectives • Collaborate with teammates to improve response times, sales processes, and customer experience

🎯 Requirements

• Degree in Sales, Marketing, Business, or a related field • Three or more years of experience in sales, customer service, or parts sales • Experience in diagnostic imaging, biomedical equipment, medical equipment, industrial equipment, or technical parts sales preferred • Ability to manage multiple customer opportunities in a fast-paced sales environment • Ability to independently structure pricing and sourcing recommendations without pre-approval • Strong verbal and written communication skills • Excellent organizational and time management abilities • Ability to build customer relationships and close transactional sales opportunities • Proficiency with Microsoft Office and CRM/ERP software, such as Salesforce • Ability to learn technical product information and communicate value effectively • Bachelor’s degree in Sales, Marketing, Business, or a related field preferred • Experience selling replacement parts for diagnostic imaging equipment preferred • Experience using Salesforce or similar CRM platforms preferred • Must be able to work in a seated position while using a computer for extended periods, up to 8 hours per day • Strong attention to detail and ability to manage multiple priorities simultaneously

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