Customer Success Engineer I, French Speaking

Job not on LinkedIn

🔥 5 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $67.8k - $93.3k / year

⏰ Full Time

🟢 Junior

🧑‍🔧 Technical Customer Success Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Procore

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2015

💸 Finance

🤝 B2B

Finance • B2B

Procore is specialized in long-term asset leasing to established businesses, focusing on providing immediate cost savings while delivering high returns to its investors. The company operates in the realm of investment management, facilitating financial solutions that benefit both clients and investors.

📋 Description

• Leverage customer analytics, usage metrics, and industry best practices to provide actionable recommendations that maximize platform ROI and operational improvement • Architect and present value-focused solutions addressing customer business challenges and accelerating software adoption • Keep customer leadership informed about platform roadmaps and new feature releases • Serve as a technical advisor for complex technical needs and escalations and provide feedback to the product team • Lead tailored product demonstrations and coordinate internal and external technical resources to resolve customer needs • Maintain expertise in platform capabilities, service offerings, and evolving industry standards • Support and mentor team members and collaborate across the organization to refine processes and improve customer engagement standards • Conduct on-site customer consultations and participate in industry events • Report to the Manager, Customer Success

🎯 Requirements

• Fluency in French (both verbal and written), subject to language verification • 1+ years of direct experience within the construction sector • Solid understanding of industry sectors and project workflows, including bidding, Requests for Information (RFIs), and scheduling • Proven track record in customer-facing technical roles, such as Customer Success, Technical Pre-Sales, or Solutions Consulting • Exceptional written, verbal, and virtual presentation skills • Strong analytical and problem-solving capabilities • Ability to understand platform architectures and cloud capabilities and adapt to emerging technologies • Ability to partner effectively across Sales, Product, and other internal departments • Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, Computer Science, or equivalent education level / experience • Ability to travel up to 50% domestically and internationally

🏖️ Benefits

• Equity Compensation eligibility • Bonus Incentive Compensation eligibility • Remote work arrangement • Travel to industry events and customer consultations

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