Customer Success Engineer I, SMB

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $67.8k - $93.3k / year

⏰ Full Time

🟢 Junior

🧑‍🔧 Technical Customer Success Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Procore

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2015

💸 Finance

🤝 B2B

Finance • B2B

Procore is specialized in long-term asset leasing to established businesses, focusing on providing immediate cost savings while delivering high returns to its investors. The company operates in the realm of investment management, facilitating financial solutions that benefit both clients and investors.

📋 Description

• Drive the success of Procore’s SMB customers throughout implementation, adoption, and renewal • Serve as Procore product champion and subject matter expert throughout the customer journey • Own post-sales implementation success and long-term adoption for a shared book of business • Advise organizations on construction technology best practices and business benefits • Make data-driven recommendations using customer analytics and industry best practices • Craft value-based presentations addressing customer business problems and accelerating Procore platform adoption • Provide product roadmap and release updates to customers • Conduct product demonstrations and coordinate internal and external technical resources • Provide responsive, clear, and effective customer service • Support and mentor fellow Procorians • Collaborate cross-functionally with Sales, Professional Services, Support, Product, Marketing, and other Procore teams • Develop mastery of Procore products, professional services, and industry best practices • Travel up to 15% to client sites, industry events, and Procore offices

🎯 Requirements

• Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or CS preferred • 1+ years of Customer Success, Professional Services, or Technical Pre-Sales experience • 1+ years of Construction industry expertise preferred • Strong technical aptitude to master Procore’s product offerings, business model, services, and emerging technologies • Ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects • Outstanding presentation and communication skills in-person, virtually, and in writing • Strong analytical and problem-solving skills • Experience acting as a technology evangelist and promoter of modernizing the Construction industry is a plus • Understanding of the construction industry across different verticals is a plus • Previous experience as a construction Project Manager, Site Super, Project Finance Manager, Estimator, or Project Engineer preferred • Experience managing project construction, including bidding, procurement, RFIs, submittals, drawings, specifications, documents and schedule, quality control, and safety preferred • Passion for construction and technology • Positive energy in a fast-paced, diverse, forward-looking environment

🏖️ Benefits

• Equity Compensation and/or Bonus Incentive Compensation may be available • Up to 15% travel to client sites, industry events, and other Procore offices