Senior Delivery Manager

🔥 0 minutes ago

🌵 Arizona, Colorado, +1 more states – Remote

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⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Logo of Progressive Leasing

Progressive Leasing

1001 - 5000 employees

Founded 1999

💼 Consulting

📦 Logistics

🛒 Retail

Consulting • Logistics • Retail

Progressive Leasing is a company that offers lease-to-own purchase options for consumers who may have less-than-perfect credit. They provide a convenient and flexible way for customers to acquire items such as furniture, electronics, jewelry, tires and wheels, mobile devices, appliances, and mattresses from thousands of retail locations nationwide. Their underwriting process considers various data points like income and banking history instead of relying solely on credit scores, allowing more people to be approved. With automatic payment scheduling options, customers can align payments with their paydays, enhancing ease and affordability.

📋 Description

• Maintain and improve delivery visibility across complex, dependency-heavy work • Track cross-team blockers, integration risks, and upstream/downstream exposure • Model the impact of scope changes, timeline shifts, and capacity constraints • Drive backlog readiness and dependency-mapping discipline • Identify, quantify, and actively manage delivery risk • Improve delivery operating norms to reduce rework, carryover, and execution variability • Leverage AI tooling for status synthesis, risk narratives, and backlog summarization while applying human judgment • Influence engineer and product manager behavior through structure and data • Frame delivery trade-offs involving timeline, quality, and capacity • Partner with Product Managers to enforce readiness standards and protect delivery integrity • Communicate delivery feasibility, confidence, early warnings, and recovery options • Socialize production release schedules with development, product, and change advisory stakeholders • Coordinate across engineering, QE, architecture, and platform teams • Apply delivery metrics to drive structural improvements • Manage Kanban-based delivery systems handling planned work and high-priority operational demand • Balance intake discipline, flow efficiency, and planned delivery commitments • Manage WIP impact and context-switching costs • Maintain intake and triage processes for interrupt-driven work • Monitor Kanban flow metrics to identify bottlenecks and maintain throughput • Coordinate with dependent teams and platform consumers • Manage sprint cadence and iteration health across engineering teams • Enforce sprint entry discipline and story readiness standards • Improve sprint predictability using carryover, velocity trends, and planning accuracy • Manage scope pressure during active sprints through trade-off modeling • Maintain cross-sprint dependency visibility • Run retrospectives as structured operational reviews and drive follow-through

🎯 Requirements

• 5 to 7 years of delivery management experience embedded within software engineering teams in a fintech or similarly regulated, technically complex environment • Demonstrated ability to influence engineer and product manager behavior through structure, data, and clear framing • Proven experience building or materially improving delivery systems • Experience modeling delivery trade-offs and presenting structured options to leadership • Deep SDLC fluency, including integration complexity, release management, dependency modeling, and cross-team coordination • Strong working knowledge of Jira for dependency tracking, delivery modeling, and operational insight • Comfort operating in API-heavy, integration-dependent backend environments • Prior experience managing Kanban-based teams in service-oriented or platform engineering environments • Demonstrated use of flow metrics, including lead time, cycle time, and WIP • Demonstrated use of AI-assisted tooling, such as LLMs or AI-augmented Jira workflows • Calm, structured approach to ambiguity • Strong written and verbal communication skills • Bachelor’s degree or equivalent experience • Prior experience managing sprint-based teams, including planning discipline and Definition of Ready enforcement • Working knowledge of CI/CD pipelines, deployment infrastructure, or cloud services • Experience coordinating iterative and continuous-flow teams • Familiarity with ServiceNow or similar change management tooling • Experience supporting offshore or distributed engineering teams • Agile, Scrum, or Kanban certification (CSM, PSM, KMP, or equivalent)

🏖️ Benefits

• Competitive Compensation • Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave • Company Matched 401k • Paid Time Off + Paid Holidays + Paid Volunteer Hours • Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante) • Employee Stock Purchase Program • Tuition Reimbursement • Charitable Gift Matching • Job required equipment and services • Opportunity for inclusive collaboration, innovation, and development

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