Senior Director, Clinical Program – Maternal Health

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🔥 7 minutes ago

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Logo of Progyny, Inc.

Progyny, Inc.

201 - 500 employees

Founded 2015

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Progyny, Inc. is a company that provides comprehensive reproductive health benefits with a focus on fertility, family building, and women's reproductive health. Their services include flexible and equitable fertility benefits such as IVF, IUI, adoption, and surrogacy, catering to a global workforce. Progyny is dedicated to achieving superior clinical outcomes and exceptional member experiences through their data-driven model. They offer an extensive network of providers, ensuring high-quality, accessible care. Progyny supports over 460 companies with varied industries, aiming to redefine employer benefits with solutions that encompass every stage of life, from preconception to menopause.

📋 Description

• Lead the strategic vision, roadmap, and implementation of Progyny’s Maternal Health Program • Define program design, clinical requirements, new program elements, cross-program integration, and scaling of existing offerings • Monitor programs and identify, research, and implement improvement and growth opportunities • Build understanding of members, clients, and partners to inform program innovation and growth • Collaborate with Marketing and Sales on product positioning, go-to-market strategies, and client and member value stories • Shape longer-term program strategy as part of Product leadership • Translate clinical program needs into briefs and Clinical and Business Requirement Documents • Design programs and improvements and ensure operationalization and launch readiness • Align product portfolios to deliver high-quality member, provider, client, and partner experiences • Partner across departments to manage member and client escalations • Ensure clinical programs meet regulatory requirements, clinical quality standards, and compliance guidelines • Lead development and performance of clinical KPIs and Performance Guarantees • Incorporate evidence-based, lived-experience-informed protocols into program design and operational workflows • Secure and manage external clinical expertise and partnerships • Use analytics and BI to monitor performance and drive continuous improvement • Define, track, and optimize KPIs related to clinical outcomes, operational efficiency, and member experience • Lead, mentor, and develop a team of product and/or program managers • Foster a high-performing, collaborative team focused on innovation and accountability • Influence and align stakeholders across all organizational levels

🎯 Requirements

• Clinician (Midwife, RN, PA, or LCSW) or researcher (PhD or MPH) • Experience designing, implementing, and evaluating evidence-based maternal health programs • 10+ years of experience in Clinical Program Management • Expertise across the full program lifecycle • Strong clinical acumen and commitment to evidence-based care • Ability to navigate ambiguity, solve complex problems, and drive innovation • Strong analytical skills and data-driven decision-making • Excellent executive communication, stakeholder management, and cross-functional collaboration skills • Ability to prioritize and manage multiple competing initiatives • Must be based in the United States • Must be authorized to work in the United States without visa sponsorship, now or in the future

🏖️ Benefits

• Paid family and parental leave • Preconception, fertility and family building benefits, including egg freezing, IVF, and adoption support • Family and pet care fund • Parents’ Employee Affiliation Group • Menopause and midlife care • Health, dental, vision and life insurance options for employees and family • Free in-person, virtual and text-based mental health and wellness support • Paid time off, including vacation, sick leave, personal days and summer flex time • Company equity • Bonus program • 401(k) plan with company match • Access to on-demand legal and financial advice • Learning and development programs • Mentorship program • Company social events, including annual volunteer day and donation matching • Flex days and onsite meals and snacks for employees reporting into the NY office

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