
51 - 200 employees
Founded 2016
đŚ Logistics
đź Consulting
đŁ Marketing
đ° $9M Seed Round on 2022-06
Logistics ⢠Consulting ⢠Marketing
Prokeep is a dynamic communication platform designed specifically for distributors, enabling them to enhance customer engagement and streamline order management through various channels such as texting, email, and web chat. By centralizing customer data and communications, Prokeep ensures that teams can serve customers faster and drive increased sales proactively. The platform integrates seamlessly with existing systems, providing real-time insights and AI-driven workflows to facilitate better decision-making and improved customer relationships.
đĽ 0 minutes ago
đ California, Louisiana, +1 more states â Remote
đľ $145k - $160k / year
â° Full Time
đĄ Mid-level
đ Senior
đŽââď¸ Software Engineering Manager
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51 - 200 employees
Founded 2016
đŚ Logistics
đź Consulting
đŁ Marketing
đ° $9M Seed Round on 2022-06
Logistics ⢠Consulting ⢠Marketing
Prokeep is a dynamic communication platform designed specifically for distributors, enabling them to enhance customer engagement and streamline order management through various channels such as texting, email, and web chat. By centralizing customer data and communications, Prokeep ensures that teams can serve customers faster and drive increased sales proactively. The platform integrates seamlessly with existing systems, providing real-time insights and AI-driven workflows to facilitate better decision-making and improved customer relationships.
⢠Lead and mentor a team of engineers; own output, technical decisions, career development, and priorities ⢠Guide technical decisions and support diligent architectural choices ⢠Collaborate with engineering leaders, product management, design, and customer success on roadmap delivery ⢠Clarify requirements, remove ambiguity, and make scoping decisions for in-flight product work ⢠Own team execution from planning and prioritization through delivery ⢠Ensure commitments are met and blockers are resolved quickly ⢠Own support escalations and partner with customer success to triage, prioritize, and resolve production issues ⢠Ensure on-time, high-quality feature delivery through effective scoping and creative problem-solving ⢠Own testing results and quality gates ⢠Partner with DevOps to maintain and improve build pipelines and CI/CD processes ⢠Drive code quality, testing, and engineering best practices ⢠Measure and improve team KPIs ⢠Track cycle time, work in progress, and velocity to improve delivery health ⢠Participate in hiring, onboarding, and engineering team growth ⢠Conduct regular 1:1s, performance reviews, and career development conversations
⢠3-5+ years of experience leading engineering teams within SaaS software companies ⢠Direct management experience with engineers at varying levels of seniority ⢠Demonstrated track record of developing talent and retaining high performers ⢠Working knowledge of at least one of Elixir, React, React Native, or AWS ⢠Hands-on experience leading Agile or Kanban/Lean sprint teams ⢠Measurable improvements in velocity, quality, or delivery timelines ⢠Experience scoping, planning, and shipping software consistently ⢠Experience building and refining supporting engineering processes ⢠Ability to set clear goals and expectations, track progress, and course-correct ⢠Experience managing projects end-to-end in ambiguous or fast-moving environments ⢠Strong communication with technical and non-technical stakeholders ⢠Experience advocating for engineering needs cross-functionally ⢠Familiarity with instrumentation, observability, and engineering performance tooling ⢠Comfort operating in a startup or high-growth environment
⢠Equity package ⢠Health insurance ⢠Dental insurance ⢠Vision insurance ⢠Life insurance ⢠Short-term disability insurance ⢠Long-term disability insurance ⢠401(k) ⢠Employee assistance program (EAP) ⢠Flexible PTO with no preset limits ⢠Remote work from home from any US location outside California ⢠Hybrid work from offices in New Orleans or Portland ⢠Yearly education stipend
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