Field Service Technician

🔥 5 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $30 - $45 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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ProMach

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🤝 B2B

🔧 Hardware

💰 Private equity on 2023-06

Manufacturing • B2B • Hardware

ProMach is a global provider of processing and packaging equipment, integrated systems, and services for consumer packaged goods (CPG) and pharmaceutical manufacturers. The company assembles best-in-class brands into business lines that cover the full packaging line — from processing, filling and bottling to labeling, coding, robotics, end-of-line and turnkey conveyor and integration services. ProMach markets equipment and engineering solutions (including sterilization/pasteurization, pouch and tray systems, capping, labeling, palletizing and digital intelligence for production lines) and reports 150,000+ machines in the field, 50+ go-to-market product brands, 90+ manufacturing and sales locations, and 6,000+ employees worldwide.

📋 Description

• Install and set up Wexxar/Bel/IPak machines • Perform partial or complete field rebuilds of Wexxar/Bel/IPak equipment • Assist customers by troubleshooting and resolving issues by phone or at customer facilities • Work with engineering on sign-off processes and customer FATs when not traveling • Provide customer technical support • Troubleshoot PLC, HMI and servo controller programs • Troubleshoot electrical, pneumatic and mechanical problems in the field • Advise customers on required parts and recommend parts for purchase • Complete service, expense and online incident reports in Syteline • Travel on short notice for customer emergencies • Arrange travel and accommodation through the company system while following policies • Participate in on-site and off-site training on Wexxar/Bel/IPak products

🎯 Requirements

• Technical college/University Trade Certification (Millwright, Technician) or at least 5 years related work experience • Experience in a packaging or automation industry preferred but not required • Able to travel within North America 70-85% of the time • Diploma in PLC/HMI/Servo Controls or related experience • Ability to follow pneumatic schematics, wiring schematics, industrial wiring and electrical codes • Strong knowledge of PLC/HMI/Servo controls, including Allen Bradley, Siemens, Omron, Festo and Bosch • Experience working with pneumatics and knowledge of mechatronics • Excellent communication and presentation skills • Excellent prioritization skills with minimal guidance and direction • Must have a valid passport and be able to travel to and within the USA • Own car required with a valid driver's license

🏖️ Benefits

• Comprehensive medical/dental programs • Life insurance • Generous paid time off program • Retirement savings plan with a company match • Benefits eligible on the first day of employment • Growth opportunities • Training and guidance for new graduates • Open, communicative work environment fostering individual initiative

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