Call Center Representative

🕒 3 days ago

☕ Washington – Remote

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💵 $18 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Providence

Providence

10,000+ employees

Founded 1856

⚕️ Healthcare Insurance

Healthcare Insurance

Providence is a not-for-profit health system committed to providing a wide range of medical services, including primary care, urgent care, pediatrics, maternity care, cancer treatment, and specialized services like neurosurgery and orthopedics. They offer both in-person and virtual care through clinics and a mobile app, ensuring patients can access healthcare conveniently. With a mission rooted in compassion, dignity, and justice, Providence emphasizes serving those who are vulnerable and strives for excellence in healthcare delivery. They are involved in research and innovation, including genomic profiling and clinical trials to improve patient outcomes.

📋 Description

• Provides telephone support to the clinics by answering patient calls • Accesses the Epic system • Creates in basket messages • Performs other duties as assigned

🎯 Requirements

• 2 years customer service experience • Clerical, medical, and call center/phone work experience

🏖️ Benefits

• Health care benefits (medical, dental, vision) • Retirement 401(k) Savings Plan with employer matching • Life insurance • Disability insurance • Time off benefits (paid parental leave, vacations, holidays, health issues) • Voluntary benefits • Well-being resources

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