Account Manager, National Accounts

🔥 14 hours ago

🏈 Alabama, Alaska, +44 more states – Remote

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💵 $106k - $174.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Logo of Prudential Financial

Prudential Financial

10,000+ employees

Founded 1875

💸 Finance

🛡️ Insurance

🏠 Real Estate

Finance • Insurance • Real Estate

Prudential Financial is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. With a heritage in life insurance and asset management, the company helps individual and institutional customers grow and protect their wealth. Prudential offers a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

📋 Description

• Drive strategic account management, service excellence, and account retention for AbsenceOne customers • Develop successful relationships with AbsenceOne customers and brokers • Manage a client account portfolio of 8-10 accounts • Participate as a member of the AbsenceOne Center of Excellence Team • Collaborate with Sedgwick and internal functional partners to ensure consistent service delivery and timely, accurate issue resolution and program enhancements • Participate in sales finalist meetings and represent the AbsenceOne program's service excellence • Provide ideas, perspectives, and process improvements to elevate customer service excellence • Develop and enhance reporting and data analytics for the AbsenceOne block

🎯 Requirements

• Bachelor's degree or equivalent experience • 5-8 years of client-facing experience, preferably within the insurance industry • 4-5 years of benefits and/or leave administration experience is a plus • Ability to support primarily West Region accounts, including Mountain and Pacific time zones • Strong relationship-building and stakeholder management skills • Demonstrated ability to solve complex problems and identify process improvement opportunities • Strong learning agility and adaptability • Excellent verbal and written communication skills • Highly organized with strong attention to detail • Ability to analyze data and translate insights into actionable recommendations • Strong collaboration and teamwork skills • Excellent analytical and interpretive capabilities • Resilient and able to thrive in a fast-paced environment • Willingness to travel approximately 15%-20%

🏖️ Benefits

• Market competitive base salaries • Yearly bonus potential at every level • Medical, dental, vision, life insurance, and disability insurance • Paid Time Off (PTO) • Parental and military leave • 401(k) plan with company match up to 4% • Company-funded pension plan • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs • Work/Life Resources supporting parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development • Education Benefit for approved degree programs and accredited certificate programs • Employee Stock Purchase Plan with shares purchasable at 85% of the lower of two prices • Eligibility to participate in a discretionary annual incentive program • Application accommodations available upon request

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