Renewal Sales Representative

Job not on LinkedIn

🔥 7 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PTC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

PTC is a leading software solutions provider that focuses on transforming the way products are designed, manufactured, and serviced. The company offers digital solutions that improve product development, reduce costs, and enhance product quality by allowing collaboration across teams. PTC is renowned for its expertise in enterprise PLM and SLM, making it a preferred partner for manufacturers and service teams looking to optimize processes and innovate. Its tools are utilized by numerous Fortune 500 companies involved in discrete manufacturing, enabling significant improvements in manufacturing efficiency and service operations.

📋 Description

• Partner cross-functionally with Sales, Legal, Deal Desk, and Finance as needed • Lead initial renewal contract negotiations with customers and escalate when appropriate • Process customer license audits for Sales and Customer Success, addressing discrepancies • Respond promptly and accurately to inbound customer requests and internal communications • Deliver customer service throughout the renewal lifecycle • Complete renewals before their expiration dates • Manage a pipeline of renewal quotes and orders • Maintain CRM data integrity in Salesforce and Salesforce CPQ, including forecasting and activity tracking • Communicate customer feedback to appropriate internal teams • Process monthly renewals for assigned Arena customers and submit them to the correct customer contacts • Identify strategic opportunities through contract review and collaboration with Sales • Communicate company policies and limitations that may impact customer requests • Recommend alternative subscription options when customer requests cannot be met • Follow PTC’s Code of Conduct

🎯 Requirements

• Applicants must be authorized to work in the United States • Must not require current or future employment-based immigration sponsorship from PTC • Ability to partner cross-functionally with Sales, Legal, Deal Desk, and Finance • Ability to lead initial renewal contract negotiations and escalate appropriately • Experience or ability to process customer license audits and address discrepancies • Ability to respond promptly and accurately to customer requests and internal communications • Customer service skills throughout the renewal lifecycle • Ability to complete renewals before expiration dates • Strong prioritization and time management skills • Experience maintaining CRM data integrity in Salesforce and Salesforce CPQ, including forecasting and activity tracking • Ability to communicate customer feedback to internal teams • Ability to process monthly renewals and submit them to correct customer contacts • Ability to identify strategic opportunities through contract review and collaboration with Sales • Ability to communicate company policies and limitations affecting customer requests • Ability to recommend alternative subscription options • Commitment to following PTC’s Code of Conduct

🏖️ Benefits

• Comprehensive benefits (details provided on PTC’s Careers Page) • Equal Opportunity Employer • Workplace accessibility accommodations available • Inclusive work environment valuing diverse ideas, identities, cultures, and perspectives