Senior Principal, Partner Technical Strategist

Job not on LinkedIn

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $133.9k - $205.3k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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PTC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

PTC is a leading software solutions provider that focuses on transforming the way products are designed, manufactured, and serviced. The company offers digital solutions that improve product development, reduce costs, and enhance product quality by allowing collaboration across teams. PTC is renowned for its expertise in enterprise PLM and SLM, making it a preferred partner for manufacturers and service teams looking to optimize processes and innovate. Its tools are utilized by numerous Fortune 500 companies involved in discrete manufacturing, enabling significant improvements in manufacturing efficiency and service operations.

📋 Description

• Serve as the Americas-wide technical point of contact for Channel partners, PTC Channel Account Managers, and PTC Partner Managers • Provide clarity and visibility into partner technical requests, support ownership, and engagement status • Ensure requests align with expectations of Partners within the PTC Partner Network program and associated guides and agreements • Own each Partner Request end to end, from qualification and resource allocation through closed-loop process improvement • Evangelize PTC technical content, product capabilities, and best practices • Respond to partner questions about PTC solutions, APIs, deployment, and SaaS practices • Guide partners through presale technical evaluation by validating architectures, solution designs, and feasibility • Coordinate with Customer Success on account planning, adoption motions, and customer-centric success criteria • Collaborate with Product Management and R&D on complex technical inquiries, escalations, and partner guidance • Evaluate partner readiness and maturity, including architecture capabilities, team depth, and technical gaps • Recommend training, certifications, and enablement paths • Ensure partner-built solutions and integrations align with Windchill+ and other PTC architecture standards and SaaS guardrails • Establish processes and tools for logging, routing, and tracking partner technical requests across the Americas • Report partner support load, recurring issues, maturity trends, and capacity requirements to leadership • Drive continuous improvement of the Channel technical motion • Promote new PTC product features, tools, and technical documentation to partners • Present to partner executives, technical stakeholders, and PTC leadership

🎯 Requirements

• Strong understanding of PTC’s solutions and the wider partner ecosystem including Channel, GSI, Hyperscalers, and ISVs • Knowledge of cloud infrastructure, IaaS/PaaS/SaaS technologies • Ability to work across incomplete information and drive alignment among diverse stakeholders • Strong communication, collaboration, and presentation abilities suited for partner and senior-level audiences • Ability to manage multiple ongoing partner engagements while maintaining stakeholder visibility • Highly organized with strong analytical, investigative, and problem-solving skills • Minimum of 8 years in customer or partner-facing technical roles • Bachelor’s or Master’s in Computer Science, MIS, or Engineering • Fluent English required; additional languages are a plus • Ability to travel up to 25% within the Americas region • Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC

🏖️ Benefits

• Employee share purchase program (ESPP) allowing purchase of discounted PTC stock • Certain roles may be eligible for equity programs • Medical, dental and vision insurance • Paid time off and sick leave • Tuition reimbursement • 401(k) contributions and employer match • Flexible spending accounts • Life insurance • Disability coverage • Generous commuter subsidy for office-assigned employees