Test Manager, Professional Services

Job not on LinkedIn

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $132k - $198k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Logo of PTC

PTC

5001 - 10000 employees

Founded 1985

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

PTC is a leading software solutions provider that focuses on transforming the way products are designed, manufactured, and serviced. The company offers digital solutions that improve product development, reduce costs, and enhance product quality by allowing collaboration across teams. PTC is renowned for its expertise in enterprise PLM and SLM, making it a preferred partner for manufacturers and service teams looking to optimize processes and innovate. Its tools are utilized by numerous Fortune 500 companies involved in discrete manufacturing, enabling significant improvements in manufacturing efficiency and service operations.

📋 Description

• Define and govern end-to-end test strategies for customer implementations • Establish testing frameworks, methodologies, standards, tooling, and best practices • Develop risk-based testing approaches aligned with customer objectives and compliance requirements • Ensure traceability among requirements, risks, test cases, defects, and validation evidence • Support delivery teams in developing test plans for functional, integration, system, user acceptance, performance, and regression testing • Monitor testing progress and communicate quality status to stakeholders • Advise customers and partners on test management best practices • Help customers design and implement test management processes • Guide customers on validation approaches for regulated and safety-critical environments • Support customer adoption of quality engineering and continuous testing practices • Establish defect management processes and reporting standards • Facilitate defect triage and prioritization • Track quality metrics and project risks throughout implementation • Recommend mitigation strategies to improve product and project quality • Contribute to test service offerings, accelerators, and best practices • Capture lessons learned from customer engagements and apply them to future delivery approaches • Support field readiness initiatives and cross-functional quality improvement efforts • Serve as a quality advisor during critical customer situations and escalations • Support root cause analysis and corrective action planning • Partner with engineering, support, and delivery teams to resolve complex quality issues

🎯 Requirements

• Bachelor’s or master’s degree in Mechanical Engineering, Computer Science, or a related field, or equivalent experience • Minimum of 5 years of professional experience in test management, quality assurance, or a related role • Strong understanding of software testing methodologies and quality assurance practices • Experience with requirements management, traceability, and validation processes • Excellent analytical and problem-solving skills • Proven stakeholder management and communication skills • Confident presentation and facilitation skills • Ability to work effectively with customers, partners, and cross-functional teams • Customer-first mindset focused on successful business outcomes • Experience with at least one programming language (e.g., Java, C++, JavaScript) preferred • Experience with at least one relational database technology (e.g., Oracle, MySQL, PostgreSQL) preferred • Previous software consulting experience as a solution, technical, or application architect preferred • Must be authorized to work in the United States without requiring current or future sponsorship from PTC

🏖️ Benefits

• Performance-based bonus eligibility • Employee share purchase program (ESPP) with discounted PTC stock • Potential participation in equity programs • Medical, dental and vision insurance • Paid time off and sick leave • Tuition reimbursement • 401(k) contributions and employer match • Flexible spending accounts • Life insurance • Disability coverage • Generous commuter subsidy for office-assigned employees

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