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Inside Sales Representative

🔥 19 hours ago

⛷️ Utah – Remote

infoinfo

⏰ Full Time

🟢 Junior

⬇️ Inside Sales

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Purple's careers page, not through a job board

First seen by Remote Rocketship 19 hours ago

Still open on Purple's site. Checked 1 hour ago.

Logo of Purple

Purple

1001 - 5000 employees

Founded 1989

🏥 Healthcare

🍽️ Food & Beverage

🏨 Hospitality

💰 Post-IPO Equity on 2023-02

Healthcare • Food & Beverage • Hospitality

Purple is a company that revolutionizes sleep comfort with its patented GelFlex® Grid technology. Their innovative products include mattresses, pillows, bed frames, and seat cushions, designed to provide unique pressure relief, support, and adaptability. Purple stands out for its commitment to reducing pain and enhancing comfort through effective sleep technology, surpassing traditional memory foam. With numerous positive reviews and a focus on innovation, Purple offers a 100-night trial and a 10-year warranty on its products, ensuring customer satisfaction. Their products are available online and in stores, with options for financing and various offers to enhance customer experience.

📋 Description

• Drive incremental sales through inbound (and some outbound) channels • Engage with customer inquiries via phone, chat, and other communication channels • Build excitement and brand value using Purple's Sales Methodology framework • Guide customers up the buying ladder to deliver an optimal Purple experience • Document detailed notes for every customer interaction • Maintain sales KPIs, including sales/hr, average order value, engagements, CSAT, and discount rates • Maintain in-depth, current knowledge of all products, prices, promotions, and policies • Attend trainings, team meetings, and coaching sessions as needed • Report to the Inside Sales Team Leader

🎯 Requirements

• High School Diploma or GED (some college preferred) • One to two years of sales experience (Contact Center experience a plus) • Experience with sales CRM's, order processing systems, and customer engagement tools • Top-notch sales skills with familiarity in various sales methodologies • Excellent verbal and written communication skills • Ability to thrive in a fast-paced, high-energy, competitive environment • Knowledge of the mattress/sleep products industry • Strong work ethic and mental fortitude • Superior computer literacy, typing, and multi-tasking skills • Remote work experience

🏖️ Benefits

• Comprehensive Health & Wellness Benefits • 401(k) Match • Paid Time Off • Childbirth & Parental Leave • Sick & Wellness Time • Holiday Pay • Sabbatical • Employee Discount • Give Back Day • Complimentary Mattress

Apply Now

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