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Cohort Services Manager

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Qualified Health's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of Qualified Health

Qualified Health

51 - 200 employees

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

💰 $30M Seed on 2025-02

Healthcare • Artificial Intelligence • SaaS

Qualified Health is a healthcare-native enterprise AI platform that unifies AI solutions, governance, integrations, and builder tools for health systems. The company provides an end-to-end platform that connects to clinical, operational, and financial systems to power multiple AI workflows, offers a library of validated AI solutions, agent and workflow builder tools, and built-in governance, oversight, and workforce education. It aims to enable safe, compliant, and measurable AI deployment across health systems and is partnered with major health systems and AI organizations; it reports rapid deployments (15k users in <1 month) and measurable financial and operational impact.

📋 Description

• Lead implementation of Chat and Assistant Builder tools for new health system partners • Coordinate with client stakeholders and internal teams to deliver smooth, on-schedule rollouts with appropriate communications and trainings • Plan and execute engagement communications to build awareness and motivate clinical and non-clinical staff to use the platform • Support change champion cohorts who model adoption and advocate for AI within departments • Deliver live training sessions and develop role-specific guides and quick-start resources • Use technology to make learning and adoption easier • Develop on-demand collateral to deepen user skills and introduce new use cases • Run ongoing engagement communications highlighting capabilities, outages, success stories, and re-engagement initiatives • Host cross-client training sessions and facilitate user office hours • Gather feedback to refine curriculum, materials, delivery, and the product • Convene department-leader collaboratives to identify, prioritize, and scale high-value use cases • Build workflow implementation packages connecting use cases to measurable impact • Develop department-level and executive-facing case studies • Help plan and run Qualified Circle, a peer network for health system AI executives • Create packages enabling the customer success team to share and pitch proven solutions to other health systems

🎯 Requirements

• 3–6+ years of experience in a role combining training/enablement, content creation, and event or program management • Experience ideally in healthcare, health tech, or a related field • Excellent written communication skills, with experience drafting or editing content for external publication • Confident public speaker and facilitator, comfortable presenting to varied audiences from frontline staff to executives • Strong organizational skills and ability to manage multiple workstreams and deadlines simultaneously • Experience working directly with health system stakeholders or other enterprise clients is a plus • Genuine interest in healthcare AI and desire to help health systems adopt it thoughtfully and effectively • Legally authorized to work in the United States for any employer without requiring sponsorship now or in the future

🏖️ Benefits

• Equity packages • Robust medical, dental, and vision insurance • Flexible working hours • Hybrid work options • Inclusive environment that fosters creativity and innovation

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