Solution Consulting Manager

Job not on LinkedIn

🔥 10 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Qualtrics

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2002

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $180M Series C on 2017-04

Enterprise • SaaS • B2B

Qualtrics is a leading provider of experience management software that helps organizations improve their customer, employee, and market research experiences. The company offers a wide range of solutions, including tools for customer experience, employee engagement, strategy and research, and experience management platforms powered by artificial intelligence. Qualtrics enables businesses to root out friction in digital interactions, optimize digital self-service, and gather in-depth insights from any customer or employee interaction. Their technology is designed to empower teams to make data-driven decisions that enhance customer satisfaction and improve business outcomes across various touchpoints.

📋 Description

• Lead the Locations team, an industry-focused Solution Consulting team in North America Enterprise • Support hospitality and travel, restaurants and retail, and sports, media and entertainment industries • Partner with the head of North America Solution Consulting and the regional vice president of Sales • Build a team of Solution Consultants with technical and strategic depth and clear growth paths • Deliver outcomes including win rate, pipeline contribution, net new ARR, customer satisfaction and key-account strategy • Partner with Sales leadership on coverage, priorities and team structure • Serve as a senior voice to executives, Sales and Product on industry strategy and product direction • Attract, develop and retain strong people • Coach the team on customer preparation, deal strategy and deal reviews • Partner with Sales leaders on Solution Consultant alignment to account executives • Hire, onboard and develop Solution Consultants • Run 1:1s and team meetings and support career development, promotions and performance reviews • Influence key deals and build executive relationships • Build fluency in the Qualtrics XM Data & AI Platform and coach the team on applying data and AI to industry needs and business outcomes • Share industry vision with Sales and Product and consolidate customer and field feedback • Contribute to product input, content, analyst relationships and events

🎯 Requirements

• Minimum of 8 years of experience at a business-to-business (B2B) software as a service (SaaS) company, or in a practitioner or leadership role running large-scale programs or organizations • Demonstrated ability to influence a sales cycle both strategically and technically, working with C-level and vice president buyers • A record of owning results and helping others do the same, with resilience and comfort with ambiguity • Experience coaching, mentoring or leading others, formally or informally, and a desire to lead people • Excellent written and verbal communication, including presenting to executives and partnering with Sales leaders • Strong understanding of AI and data-driven solutions and how they apply to customer and employee experience, with credibility among both technical and business executives • Undergraduate degree • Legally authorized to work in the United States • Travel required (up to 25%) • Preferred: 5 or more years leading pre-sales or similar teams, including strategic, senior individual contributors • Preferred: Experience engaging teams through change • Preferred: Experience in pre-sales (solution consulting, solutions engineering or solution strategy) • Preferred: Experience with Customer or Employee Experience software • Preferred: Hands-on experience with large language models • Preferred: Experience with hospitality, travel, retail, restaurant, sports, media or entertainment customers

🏖️ Benefits

• Travel required (up to 25%) • The role is exempt from working in office • Qualtrics equal opportunity and reasonable accommodation commitments

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