Director of Logistics, Transportation

🔥 58 minutes ago

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Quince

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Quince is a direct-to-consumer e-commerce retailer offering affordable luxury essentials across apparel, home goods, bedding, beauty, and accessories. The company emphasizes high-quality materials (cashmere, European linen, leather, silk), a factory-direct model to keep prices low, sustainable practices, and long return policies. Quince sells men's and women's clothing, baby and kids items, furniture and home decor, and lifestyle products through an online storefront with focus on honest pricing and value.

📋 Description

• Design and scale the end-to-end White Glove logistics network for large, complex products delivered into customers’ homes • Own long-term transportation and fulfillment strategy for the White Glove business across North America • Design optimized warehouse, inventory positioning, service territory, and network expansion strategies • Own transportation strategy across inbound, warehousing, inventory movement, middle-mile, and final-mile delivery • Source and onboard warehouse partners and White Glove delivery providers across North America • Develop RFPs, evaluate vendors, lead commercial negotiations, and negotiate pricing, SLAs, and service guarantees • Establish warehouse operating standards, inventory placement strategies, and KPIs • Develop scalable operating standards across logistics partners • Drive improvements across receiving, stock-in, warehouse productivity, order processing, delivery scheduling, first-attempt delivery, damage reduction, claims management, and reverse logistics • Create partner scorecards and executive-level KPI dashboards

🎯 Requirements

• 10+ years of experience in logistics, transportation, fulfillment, or supply chain leadership • 5+ years directly managing large third-party logistics providers, with full ownership of performance and commercial terms • Experience designing multi-node distribution networks, including warehouse placement, inventory positioning, and service territory decisions • Experience managing White Glove, furniture, bulky goods, or oversized delivery networks, including in-home delivery complexity • Strong transportation sourcing and contract negotiation experience; led large RFP processes end-to-end • Strong financial and analytical skills; able to build cost models and make data-driven trade-offs • Experience building executive dashboards and KPI reporting • Proven ability to lead cross-functional initiatives and influence without direct authority • Excellent executive communication and presentation skills • Preferred: experience building logistics networks from early-stage growth through national scale • Preferred: experience managing warehouse partnerships and evaluating build-vs.-buy operational strategies • Preferred: familiarity with inventory optimization models and demand-based positioning • Preferred: direct-to-consumer or e-commerce background • Preferred: MBA or advanced degree • Employment contingent upon successful completion of a background check

🏖️ Benefits

• Bonus and equity may also be provided for eligible roles • Reasonable accommodations for qualified individuals with disabilities