Engineering Manager

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $130k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

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This company has sponsored H1B visas in the past.

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QuinStreet

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🛍️ eCommerce

📣 Marketing

💰 Venture Round on 2007-03

eCommerce • Marketing

QuinStreet is a pioneer in powering decentralized online marketplaces that connect searchers and consumers looking to research and compare options with brands. Operating one of the nation's largest media networks, QuinStreet utilizes its industry-leading segmentation and AI-driven matching technologies to help consumers discover better solutions and enable brands to effectively target in-market customer prospects with precision. With over 20 years of experience and a focus on performance marketing, their campaign-results-driven decision engines are designed to deliver measurable and optimized results for both consumers and brands.

📋 Description

• Lead the technical side of platform engineering, integrations, and customer delivery experience • Partner with Sales and Business Development as the technical lead throughout sales and delivery • Join customer calls to explain APIs, sandbox environments, data formats, authentication, error handling, and platform constraints • Lead technical reviews and tailored solution discussions • Answer complex technical questions and remove execution blockers • Provide technical summaries, architecture diagrams, and next steps after customer calls • Serve as the internal and external subject matter expert on the SaaS platform, APIs, integrations, and workflows • Advise customers and internal teams on integration approaches and implementation strategies • Support Business Development by communicating carrier availability, supported programs, and technical feasibility • Collaborate with Engineering on requirements, edge cases, and delivery timelines • Escalate and triage integration-related issues across Account Management, Operations, and Engineering • Help define, support, and improve SLAs for technical tickets and customer integrations • Identify recurring integration issues and drive root-cause resolution • Streamline technical workflows to improve time-to-resolution • Create and maintain technical documentation, FAQs, integration guides, and implementation resources • Convert common integration questions into scalable documentation and knowledge-base content • Improve technical enablement for Sales, Account Management, and Operations • Provide feedback on product gaps, integration friction, and roadmap risks • Support communication around product changes, launch timelines, and roadmap updates

🎯 Requirements

• 5+ years of experience as an Engineering Manager, Solutions Engineer, or Technical Lead in a SaaS environment • Strong experience with APIs, integrations, and technical system design • Proven ability to explain complex technical concepts to technical and non-technical audiences • Experience supporting customer integrations, implementations, or onboarding • Excellent written and verbal communication skills, including technical documentation • Highly organized, proactive, and able to operate independently in ambiguous environments • Experience in API-first, fintech, insurtech, or highly regulated SaaS platforms • Familiarity with carrier integrations or complex third-party ecosystems • Experience creating presales architecture diagrams or technical enablement materials • Exposure to ticketing systems and SLA-driven support models

🏖️ Benefits

• Performance bonus or commission • Equity in the form of restricted stock units • Health care benefits • Retirement benefits • Paid sick leave • Parental leave • Paid time off • Vacation benefits • Other tax-reportable benefits • Remote work arrangement

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