Patient Registration Representative

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $16 - $21 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of R1 RCM

R1 RCM

10,000+ employees

Founded 2017

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Private Equity Round on 2024-07

Consulting • Logistics • Healthcare

R1 RCM is a leading provider of revenue cycle management solutions for the healthcare industry. With an emphasis on maximizing financial performance and optimizing patient care, R1 offers a comprehensive platform that integrates data analytics, intelligent technologies, and deep expertise in revenue cycle management. The company assists healthcare providers—ranging from hospitals and health systems to physician and specialty care practices—in capturing revenue opportunities, improving payer and patient cash flows, and ensuring compliance with government regulations. R1 is committed to driving cost reductions and revenue improvements while enhancing the patient experience. Their suite of services includes revenue recovery, clinical integrity, and regulatory navigation, making them a trusted partner for many top healthcare providers.

📋 Description

• Provide exceptional customer service and assist patients and families with the check-in process • Work across multiple computer systems to register patients efficiently • Answer phones and gather accurate patient information quickly • Minimize registration delays and answer questions clearly and compassionately • Build trust with patients during stressful or emotional moments • Navigate insurance plans and coverage details • Enter demographic and medical data • Collect co-pays and provide cost estimates when applicable • Collaborate with nurses, physicians, and care teams to ensure smooth patient flow

🎯 Requirements

• Exceptional customer service experience, communication, and interpersonal skills • Strong composure and professionalism in a fast-paced environment • Ability to multitask and prioritize quickly with high attention to detail • Comfortable with shifting priorities based on patient needs • Experience with patient access, medical registration, insurance verification, or front desk is a plus but not required • High School Diploma or GED • Ability to pass background check and drug test • Must meet vaccination requirements

🏖️ Benefits

• Opportunity for growth within R1 • Professional learning and development opportunities • Supportive team environment • Competitive benefits package • Training provided for candidates without a healthcare background • Meaningful work supporting patients and communities

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