Sales Engineer

Job not on LinkedIn

🔥 18 minutes ago

🇺🇸 United States – Remote

💵 $110k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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rater8

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 Series A on 2024-05

Healthcare • SaaS • B2B

rater8 is a healthcare-focused reputation management software company. Its raVE platform automates patient feedback collection, review-building (pollin8), listings management, review monitoring and responses, and analytics tailored to provider organizations. The platform is HIPAA-compliant, integrates with 100+ EHR/PM systems, and provides AI-supported summaries, sentiment analysis, reputation scorecards, NPS and patient/employee satisfaction surveys, benchmarking, and service-recovery tools to help hospitals, group practices, and health systems improve online visibility and patient experience. rater8 positions itself as a B2B SaaS vendor delivering turnkey onboarding and white-glove support for healthcare customers.

📋 Description

• Partner with the sales team on complex healthcare opportunities involving EHR integrations, data flows, security requirements, organizational structures, technical workflows, and enterprise deployment • Lead technical discovery of prospects’ technology stacks, EHR environments, workflows, integrations, security requirements, and technical success criteria • Deliver tailored product demonstrations focused on prospect priorities and use cases • Identify technical blockers and work with internal teams to determine feasibility, requirements, and next steps • Represent rater8 in discussions with IT, security, digital, marketing, patient experience, and executive stakeholders • Explain rater8 integrations with EHRs and other systems, including APIs, data exchange, authentication, SSO, and related workflows • Own or support technical responses for RFPs, security questionnaires, architecture questions, and enterprise technology reviews • Collaborate with Sales, Product, Engineering, and Customer Success on complex solution design • Build technical resources, demo assets, diagrams, documentation, and repeatable sales processes • Identify recurring technical requirements and communicate them to Product and Engineering • Help uncover technical requirements earlier, improve demonstrations, reduce friction in enterprise evaluations, and support larger healthcare opportunities

🎯 Requirements

• 3+ years in Sales Engineering, Solutions Engineering, Solutions Consulting, or a similar customer-facing technical role • Experience supporting complex SaaS sales cycles • Healthcare SaaS experience strongly preferred • Experience working with health systems, medical groups, DSOs, hospitals, or other complex healthcare organizations is a significant plus • Strong technical discovery and product demonstration skills • Working knowledge of APIs, integrations, data exchange, authentication, SSO, and modern SaaS architecture • Familiarity with EHR/EMR environments and healthcare interoperability • Understanding of HIPAA, security reviews, SOC 2, and enterprise healthcare IT expectations • Ability to translate technical concepts into clear business outcomes for non-technical stakeholders • RFP ownership experience • Strong judgment regarding when to answer, investigate further, or involve Product or Engineering • Commercial mindset focused on helping customers make confident buying decisions • Must reside in the continental U.S. • Must be authorized to work without sponsorship • Must not reside in California • Reliable Wi-Fi • Other duties as assigned

🏖️ Benefits

• Medical, dental, and vision benefits • Discounted pet insurance • Unlimited PTO after 60 days of employment • 401(k) after six months with company match • Fast-track career advancement • 100% fully remote work from anywhere in the U.S. with reliable Wi-Fi, within PST–EST time zones • Bring-your-own-device arrangement • WFH stipend • Performance-based commission opportunities with OTE range of $137,500 to $150,000