Relou RH
1 - 10 employees
Founded 2023
Olá! Meu nome é Rebeca Louise e eu atuo de forma estratégica em todos os subsistemas de RH. Meu foco é auxiliar você empresário a gerir pessoas de forma estratégica, valorizando lucro e bem estar simultaneamente.
Customer Success, Revenue and Growth
Job not on LinkedIn
🕒 April 9
🗣️🇧🇷🇵🇹 Portuguese Required
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Relou RH
1 - 10 employees
Founded 2023
Olá! Meu nome é Rebeca Louise e eu atuo de forma estratégica em todos os subsistemas de RH. Meu foco é auxiliar você empresário a gerir pessoas de forma estratégica, valorizando lucro e bem estar simultaneamente.
📋 Description
• Manage a portfolio of clients with a focus on retention, growth and satisfaction (NPS) • Analyze paid traffic campaigns (primarily Meta Ads), identifying optimization opportunities • Monitor strategic metrics such as ROI, ROAS, CAC, LTV, churn and CPL • Lead strategic meetings and present performance results • Proactively work to reduce churn by anticipating risks and proposing solutions • Translate data into clear, actionable insights for clients • Collaborate with internal teams (traffic, creative, technology) to ensure consistent delivery • Contribute to improvements in Customer Success processes
🎯 Requirements
• 3+ years of experience in Customer Success, Account Management or related fields • Experience in digital marketing or performance agencies • Proficiency in Meta Ads and in reading performance metrics • Strong analytical ability to interpret data and turn it into strategy • Clear, consultative, solution-oriented communication skills • Autonomy to manage multiple clients simultaneously
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