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Head of SMB

đź•’ Yesterday

🤠 Texas – Remote

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đź’µ $175k - $250k / year

⏰ Full Time

đź”´ Lead

đź‘» Ghost score 0%

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Logo of Rechat

Rechat

51 - 200 employees

Founded 2016

đź’Ľ Consulting

📣 Marketing

📦 Logistics

đź’° Series A - Rechat on 2019-06

Consulting • Marketing • Logistics

Rechat is a real-estate-focused super app that consolidates CRM, marketing design, transaction/deal management, and AI-powered automation into a single platform for brokerages and agents. It includes a Studio for branded websites, email and social content, a People CRM to manage contacts and leads, Deals for listing and transaction workflows with MLS and e-sign integrations, and Lucy—an AI assistant that drafts communications, creates marketing materials, and responds to voice commands. Rechat is mobile-first, integrates with common real-estate tools (Google, MLS feeds, DocuSign, Realtor. com), and is positioned for brokerage-scale adoption and agent productivity.

đź“‹ Description

• Own the SMB segment's number, team, process, and go-to-market strategy for teams and agents • Build, hire, coach, and lead the sales team as the segment scales • Establish a structured, repeatable sales system covering qualification, discovery, positioning, competitive positioning, demos, objection handling, and deal strategy • Conduct ongoing call reviews and coaching • Define funnel stages, conversion metrics, forecasting, and a company scorecard • Convert marketing-generated demand and identify channels that produce revenue • Partner with account management and customer success on onboarding, activation, adoption, and retention • Set standards for successful SMB customer onboarding and retention, while carrying a retention number alongside the growth number • Drive expansion of agent and team adoption within existing brokerages • Work hands-on in customer calls and pipeline management during the first year • Operate cross-functionally with marketing, product, account management, and customer success

🎯 Requirements

• 7+ years in SaaS or technology sales, including leadership of a high-volume, short-cycle SMB sales motion • Built a system-driven sales motion from scratch • Designed sales processes rather than inheriting them • Built sales enablement, including a playbook, discovery framework, demo standard, competitive positioning, and coaching cadence • Experience making a sales motion less dependent on people through automation and system improvements • Worked with product and marketing to move work from humans into the system • Carried a retention or net revenue number, not just new business • Hired, ramped, and coached representatives for a high-volume SMB motion • Experience operating across teams that do not report to you • Hands-on recent sales experience, including calls and pipeline management • Strong command of funnel economics: conversion, velocity, sales efficiency, forecast discipline, retention, and expansion • PropTech or real estate technology experience preferred but not required • Clear, direct written communication • Fluent with modern AI tools and using them daily • Comfortable operating in a CRM • HubSpot experience preferred • Background and reference checks required

🏖️ Benefits

• Competitive compensation • Fully remote with flexible work/life balance • A diverse, inclusive, and highly collaborative culture • Meaningful work with a product used by real professionals every day • Flexible Paid Time Off

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