Client Services Representative

Job not on LinkedIn

🔥 8 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Recruit WA

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Recruit WA is an annual recruitment and upskilling event held in conjunction with the Perth Tradie Expo at Ascot Racecourse. The event brings together businesses from a variety of sectors, including construction, engineering, infrastructure, mining, transport, education, and healthcare, to connect with 'job-ready' individuals seeking new challenges and employment opportunities. Companies have the opportunity to showcase their employment opportunities in a relaxed, village-style environment, while attendees can explore a broad range of job openings. Recruit WA is designed for skilled and semi-skilled candidates and attracts a large number of attendees looking for employment across multiple sectors.

📋 Description

• Onboard new clients • Communicate expectations, processes, and procedures regarding products • Coordinate with clients and accounting to ensure seamless billing transactions • Act as the first point of contact for the sales team and clients seeking product help • Provide troubleshooting and technical assistance to clients • Anticipate client needs, communicate next steps, and provide solutions • Ensure clients successfully engage with products and realize the full potential of their investment • Own the Client Relations Experience through proactive client touch points and handling concerns and inquiries • Liaise between the Sales team and clients, ensuring support on both sides • Maintain clients and collect, manage, and execute contracts for new and existing clients • Collect and process payments for new and existing contracts • Update day-to-day activity in Salesforce • Maintain, produce, and distribute internal reports as requested and scheduled • Maintain a positive, empathetic, and professional attitude toward customers • Respond promptly to customer inquiries • Acknowledge and resolve client complaints • Keep records of client interactions, transactions, comments, and complaints • Provide feedback on customer service process efficiency • Ensure customer satisfaction and provide professional customer support • Actively manage features and dependencies in and across products

🎯 Requirements

• Ability to prepare reports • Strong Excel skills • High School Diploma or general education degree, or four or more years related experience or training • Excellent verbal and written communication skills • Good time management and organizational skills • Ability to work in a team environment • Outstanding sales skills • Proficient in MS Suite • Experience using and managing Salesforce • Must live in California

🏖️ Benefits

• Three Weeks Paid Time Off • Twelve Weeks of Guaranteed Paid Parental Leave • Insurance - Medical, Dental, Vision, etc. • 401(k) Retirement Savings Plan • Wellness Initiatives/Employee Assistance Program • Rewards and Recognition • Career Development Opportunities • 5% annual bonus