Account Manager – Business Development, Therapeutic Cellular Solutions

🔥 0 minutes ago

🏄 California, Pennsylvania – Remote

🏄 California – Remote 🔔 Pennsylvania – Remote

💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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American Red Cross

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

📦 Logistics

🤲 Charity

Healthcare • Logistics • Charity

American Red Cross is a humanitarian organization dedicated to providing relief to those in need, offering services such as disaster relief, blood donation, training in first aid and CPR, and support for military families. Their mission encompasses emergency preparedness, education, and providing assistance to individuals affected by various crises, ensuring a safe and resilient community.

📋 Description

• Serve as the primary account manager for assigned customer accounts • Maintain strong customer relationships and coordinate internal resources • Ensure exceptional customer support and account retention • Support contract management for new and existing customers, including amendments, renewals, execution, and compliance • Analyze customer needs, market trends, and business performance data to support account growth and expansion • Identify growth opportunities and contribute to strategic account planning with Business Development • Collaborate with Business Development, Operations, Legal, Finance, and cross-functional teams • Support new business development, customer onboarding, agreement implementation, and operational excellence • Cultivate relationships with customers, external stakeholders, and strategic partners • Identify process improvements in account management, customer experience, and contract administration • Develop and disseminate customer communications, account updates, and marketing materials • Evaluate inbound opportunities, assess lead viability, and help convert qualified prospects into new business opportunities • Conduct market and customer research and analyze business trends

🎯 Requirements

• Bachelor’s degree required • Minimum 3 years of relevant professional experience • Experience managing client relationships, customer accounts, and contract-driven business partnerships • Demonstrated experience reviewing, administering, negotiating, or managing customer contracts • Strong operational collaboration and cross-functional partnership skills • Proven problem-solving and issue-resolution capabilities • Ability to interpret contractual obligations and effectively communicate requirements to internal and external stakeholders • Advanced proficiency with Microsoft Office applications, particularly Excel • Strong technical communication skills • Ability to work effectively in a team environment • Ability to travel 10–25% • Experience in healthcare account management, contract management, or business development support • Experience in life sciences, healthcare, biotechnology, or pharmaceutical industries preferred • Cell & Gene Therapy industry knowledge or experience preferred • Technical communication experience within a scientific or healthcare environment preferred • Selected candidate must reside anywhere within the United States

🏖️ Benefits

• Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on type of job and tenure • 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Short + Long Term Disability and Insurance • Service Awards and recognition • Fully remote work-from-home arrangement • Mentors who empower growth along a purposeful career path