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Supervisor, Real Estate Business Applications

Job not on LinkedIn

🔥 0 minutes ago

🏛️ District of Columbia – Remote

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đź’µ $80k - $100k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 0%

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Logo of American Red Cross

American Red Cross

10,000+ employees

🏥 Healthcare

📦 Logistics

🤲 Charity

Healthcare • Logistics • Charity

American Red Cross is a humanitarian organization dedicated to providing relief to those in need, offering services such as disaster relief, blood donation, training in first aid and CPR, and support for military families. Their mission encompasses emergency preparedness, education, and providing assistance to individuals affected by various crises, ensuring a safe and resilient community.

đź“‹ Description

• Support the development, implementation, and maintenance of business applications supporting organizational operations • Supervise support staff and provide support, development, and leadership guidance to volunteers • Serve as primary liaison between Corporate Real Estate and Information Technology • Provide leadership and oversight for Corporate Real Estate applications including SharePoint, CoStar, Brivo, Microsoft 365, Power Platform, and future department-supported applications • Establish application governance standards and administration procedures • Coordinate application upgrades, enhancements, testing, and implementation activities • Oversee application security roles, permissions, and access management • Monitor system performance, data integrity, user adoption, and business value • Manage application vendors and support relationships • Develop and maintain a business applications roadmap • Identify operational challenges and recommend technology-enabled solutions • Evaluate and prioritize application enhancement requests • Identify process improvement, workflow automation, and efficiency opportunities • Support electronic forms, workflows, reporting tools, and automation solutions • Support data governance, data quality, reporting, dashboards, and business intelligence capabilities • Serve as escalation point for complex system issues and user concerns • Coordinate communications regarding system changes, upgrades, and enhancements • Facilitate user engagement and application adoption • Support training resources, job aids, and user documentation • Supervise, coach, develop, and evaluate assigned staff • Establish performance expectations and accountability measures • Lead technology-related projects and application improvement initiatives • Coordinate project planning, testing, deployment, communication, and implementation • Support organizational change management efforts • Ensure projects align with strategic priorities and business objectives

🎯 Requirements

• Bachelor's degree desired (not required) • Minimum 5 years of related experience in business applications, systems administration, business analysis, information systems, technology-enabled operations, or related field • Minimum 2 years of supervisory, lead, project leadership, or team management experience • Experience supporting enterprise business applications and working with business stakeholders to implement technology solutions • Knowledge of business application administration and governance • Knowledge of business process improvement principles • Knowledge of Microsoft 365, SharePoint, reporting, workflow, and automation platforms • Knowledge of project management and change management methodologies • Skill in supervising and developing employees • Skill in business relationship management and stakeholder engagement • Skill in strategic thinking, problem solving, and prioritization • Ability to translate business needs into technology solutions • Ability to communicate effectively with technical and non-technical audiences • Ability to manage multiple competing priorities and projects • Ability to balance operational requirements with long-term strategic objectives • Experience with CoStar, SharePoint, Brivo, Microsoft 365, Power Platform, workflow automation, or business intelligence solutions preferred • Experience leading business process improvement initiatives preferred • Experience managing vendor-supported applications and technology implementations preferred • PMP, Lean, Six Sigma, or related certification preferred

🏖️ Benefits

• Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on type of job and tenure • 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Short- and long-term disability and insurance • Service Awards and recognition • Competitive compensation and benefits • Mentors who empower career growth

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