Senior Specialist Adoption Architect, Ansible

🔥 1 minute ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $172k - $275.4k / year

⏰ Full Time

🟠 Senior

🌱 Product Adoption Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Red Hat

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏢 Enterprise

💰 Corporate Round on 1999-03

Enterprise • Cloud

Red Hat is a leading provider of enterprise open source software solutions, helping companies worldwide to build and deploy applications across hybrid cloud infrastructures. With a strong focus on developing secure, stable, and innovative technologies, Red Hat offers a broad portfolio including products like Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible Automation Platform. These products support IT services on any infrastructure efficiently. Trusted by more than 90% of the U. S. Fortune 500, Red Hat empowers organizations to modernize their IT environments, leveraging open source communities to drive technological advancement.

📋 Description

• Provide adoption expertise to Account Solution Architects and Customer Success Executives by reviewing account plans, facilitating workshops, and defining success plan initiatives • Execute technical engagements that drive product adoption, resolve blockers, and align with customer success metrics such as ARR growth and consumption • Review solution architectures for alignment with product best practices and optimize customer environments for adoption • Identify systemic adoption blockers across customers and transform insights into scalable best practices and sales play resources • Collaborate with Account Executives, Account Solution Architects, and Customer Success Executives to overcome technical adoption challenges • Engage with product teams to share Voice of the Customer insights, influence roadmap priorities, and align best practices with customer needs • Track and report engagement outcomes, adoption metrics, and success plan progress • Coordinate activities of other team members and mentor junior staff as needed

🎯 Requirements

• Ability to independently resolve complex adoption challenges through creative solutioning • Experience assessing technical and organizational barriers • Experience designing tailored enablement strategies • Ability to collaborate with Account Solution Architects, Customer Success Executives, Account Executives, product leaders, and customers • Ability to provide adoption expertise, facilitate workshops, and define success plan initiatives • Ability to execute technical engagements that drive product adoption and resolve blockers • Ability to review solution architectures and optimize customer environments for adoption • Ability to identify systemic adoption blockers and develop scalable best practices and sales play resources • Ability to share Voice of the Customer insights and influence roadmap priorities • Ability to track and report engagement outcomes, adoption metrics, and success plan progress • May coordinate team activities and mentor junior staff

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Flexible Spending Account - healthcare and dependent care • Health Savings Account - high deductible medical plan • Retirement 401(k) with employer match • Paid time off and holidays • Paid parental leave plans for all new parents • Leave benefits including disability, paid family medical leave, and paid military leave • Employee stock purchase plan • Family planning reimbursement • Tuition reimbursement • Transportation expense account • Employee assistance program