Director, Account Services

🕒 August 7

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 47%

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RedPeg Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1995

📣 Marketing

Marketing

RedPeg Marketing is a full-service independent experiential marketing agency dedicated to creating impactful moments through experiences that foster connections between brands and audiences. The agency works with a variety of notable clients, including GEICO, Capital One, and Santander, to develop unique marketing strategies that leave a lasting impression. Based in Alexandria, VA, RedPeg Marketing is passionate about designing engaging experiences that captivate and inspire.

📋 Description

• Serve as account and/or program lead for high-profile, complex client programs • Ensure program success, profitability, and client satisfaction • Oversee large-scale experiential and live event production • Partner with Production, Creative, and Talent on program execution • Manage venue sourcing and sponsorship negotiations from strategy through activation • Identify organic growth opportunities and lead internal proposal processes • Build and approve account and program budgets and statements of work • Ensure timely, accurate billing and own profitability against BvAs • Develop account strategies that drive long-term client growth and retention • Serve as day-to-day client partner through proactive communications and challenging conversations • Mentor and manage Senior Managers, Managers, and Coordinators • Onboard and train junior staff through the Senior Manager level • Ensure communication and alignment between internal teams and external stakeholders • Contribute to departmental process improvements • Represent RedPeg in client meetings, industry events, and networking opportunities • Travel to oversee high-profile activations and client engagements

🎯 Requirements

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field • 7–9+ years of relevant marketing, event, or sponsorship experience; agency experience preferred • Experience leading large-scale, high-profile programs, including major sports or entertainment moments, multi-market activations, or complex live event production • Demonstrated ability to manage multiple client accounts and drive strategic, organic growth • Experience working with national and multinational brands, ideally on high-profile or global programs • Strong leadership and mentorship skills • Proven budget management and financial accountability experience, including multi-million-dollar programs • Exceptional communication and presentation skills, including comfort with senior client stakeholders • Excellent problem-solving and decision-making abilities under pressure • Advanced computer skills and proficiency with Microsoft 365, Google Workspace, and Keynote • Willingness to travel as needed for program activations and client engagements

🏖️ Benefits

• Inclusive workplace culture focused on diversity, equity, and belonging • Employee Resource Groups (ERGs): Equally, Parents of RedPeg, ROC, and WOR • Reasonable accommodations for qualified individuals with disabilities • Equal employment opportunity protections

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