Sales Operations Manager

🔥 18 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

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Logo of Redwood Software

Redwood Software

501 - 1000 employees

Founded 1993

☁️ SaaS

🏢 Enterprise

🤝 B2B

SaaS • Enterprise • B2B

Redwood Software is a cloud-native enterprise software company that provides workload automation and service orchestration platforms (RunMyJobs) to automate and orchestrate business processes across SAP, ERP, cloud and on-premises systems. Its SaaS offerings include job scheduling, managed file transfer, finance/record-to-report automation, DevOps and data orchestration, with low-code tooling, deep SAP integrations, and enterprise-grade security and support.

📋 Description

• Partner closely with Sales leadership to plan, develop, implement, and execute business processes and workflows. • Manage forecasting cadences and monitor process compliance. • Act as a business partner to Sales leadership on business matters. • Drive sales territory planning and ongoing execution. • Create processes and workflows across the sales lifecycle, including expansion and renewal where applicable. • Ensure data integrity across accounts, opportunities, and sales-lifecycle tasks. • Track operational performance and provide actionable insights and recommendations. • Own Redwood's QBR process and execution for the Sales Team. • Provide pipeline analysis and recommendations, including funnel patterns, closed-lost and churn analysis, and expansion trends. • Drive the sales forecasting process and Clari administration. • Drive Salesforce data hygiene for prospects and customers. • Develop ad hoc and standard reporting and dashboards. • Build strong relationships across departments.

🎯 Requirements

• Bachelor's degree or global equivalent experience preferred. • 3–5 years of experience in Sales Operations, Commercial Support, Finance, or related roles. • Experience as a Sales Operations business partner, or in a related function, working with cross-functional teams. • Deep experience with sales operations and data strategy. • Clear communicator with excellent written, verbal, and listening skills. • Ability to build effective relationships across global teams. • Proactive approach and willingness to dig into challenges with little direction. • Confidence in advocating for best practices. • Excellent critical-thinking skills, with the ability to break down ambiguous problems into manageable components, develop solutions, and communicate clearly across departments and stakeholders. • Strong diagnostic and problem-solving skills. • Experience with Salesforce, Salesforce CPQ, Clari, Clay, Outreach, Qlik, SPIFF, Ironclad, and Clari CoPilot.

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