Senior Renewals Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Redwood Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1993

☁️ SaaS

🏢 Enterprise

🤝 B2B

SaaS • Enterprise • B2B

Redwood Software is a cloud-native enterprise software company that provides workload automation and service orchestration platforms (RunMyJobs) to automate and orchestrate business processes across SAP, ERP, cloud and on-premises systems. Its SaaS offerings include job scheduling, managed file transfer, finance/record-to-report automation, DevOps and data orchestration, with low-code tooling, deep SAP integrations, and enterprise-grade security and support.

📋 Description

• Own the end-to-end renewal process for high-value accounts and manage a high volume of customer renewals through the sales cycle • Identify upsell and cross-sell opportunities throughout the renewal process • Identify renewal risks, engage customer stakeholders, and develop solutions to unblock deals • Prepare and deliver quotes and contracts involving complex pricing structures or custom terms • Manage price negotiations and procurement processes for larger enterprise deals • Act as the escalation point for pricing exceptions, contract negotiations, and procurement delays • Coordinate with Sales, Finance, Legal, Customer Operations, Order Administration, and other cross-functional teams • Forecast renewals, analyze account health trends, and develop strategies supporting retention and growth • Track and analyze churn, renewal delays, and objections, providing customer feedback to Product and Engineering • Manage high-volume customer communications across email and calls • Engage senior decision-makers with clear, concise, consultative communication

🎯 Requirements

• 5+ years of experience in renewals, account management, or customer success within a technology company • Experience managing multiple renewal opportunities concurrently in a high-velocity environment • Familiarity with Salesforce or another CRM and ability to learn new sales automation tools • Strong problem-solving skills • Excellent organizational skills and ability to prioritize and manage dozens of opportunities simultaneously • Excellent written and verbal communication skills • Demonstrated reliability, responsibility, and exceptional attention to detail • Bachelor’s degree or equivalent experience required • Business proficiency in English required

🏖️ Benefits

• Equal opportunity employment and zero-tolerance discrimination policy • GDPR and local data protection compliance