Regional Technical Manager

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $122.4k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Refresco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🏭 Manufacturing

📦 Logistics

🍽️ Food & Beverage

💰 $432.8M Debt Financing - Refresco on 2024-07

Manufacturing • Logistics • Food & Beverage

Refresco is a global independent bottler and contract manufacturer of beverages, producing soft drinks, juices, water, energy drinks and other liquid beverages for retailers, branded companies and private-label customers. It operates large bottling plants and provides formulation, filling, packaging and logistics services to grocery chains and brand owners, focusing on high-volume manufacturing and supply-chain support across multiple markets.

📋 Description

• Provide multi-site technical leadership and hands-on support across an assigned region • Prioritize regional technical support based on food safety, quality, customer, operational, and financial risk • Lead complex root-cause investigations and corrective actions for recurring or high-impact technical issues • Partner with plant teams, Engineering, suppliers, and OEMs to implement sustainable technical solutions and standardize best practices • Support SQF Practitioners and HACCP teams in validation and verification of prerequisite programs, process controls, sanitation systems, water systems, and significant process changes • Escalate food safety and quality risks and recommend stopping production, placing product on hold, or delaying startup when controls are inadequate • Plan, schedule, and conduct comprehensive end-to-end process audits at assigned plants • Verify inspections, testing, sampling, measurements, documentation, verification, and escalation against QMS, procedures, specifications, regulations, and customer standards • Document objective evidence, identify control gaps and systemic risks, communicate results, and establish corrective-action ownership and due dates • Develop, implement, track, and close corrective and preventive actions from audits, inspections, and assessments • Evaluate root causes and action plans; verify implementation, effectiveness, and sustainability; escalate overdue or high-risk findings • Troubleshoot filling, blending, processing, carbonation, Brix, pH, thermal processing, mixing, flow, pressure, and package-performance issues • Use process data and trends to reduce variability, improve First Time Right, increase yield, reduce waste, and minimize downtime • Lead and support CIP/COP validation and sanitation-effectiveness verification • Investigate microbiological excursions, biofilm, and recurring sanitation failures • Provide technical support for chlorination, media filtration, GAC, RO, UV, ozone, and treated-water storage/distribution systems • Troubleshoot water chemistry, microbiological control, membrane performance, scaling/fouling, and treatment-system efficiency • Support monitoring, verification, calibration, data integrity, trending, and validation of new or modified water systems • Support new lines, equipment installations, product trials, launches, and significant process changes • Participate in technical risk assessments and readiness/Go-No-Go reviews • Provide on-site technical support during startup and stabilization and document lessons learned • Identify training needs and develop and deliver classroom and hands-on training for plant personnel • Coach plant teams and conduct follow-up observation and verification • Develop and standardize SOPs, work instructions, troubleshooting guides, qualification materials, and technical training • Share proven solutions and lessons learned across the network

🎯 Requirements

• BS Degree in Engineering, Food Science, Microbiology, Chemistry, or a related technical field • Minimum of 5 years of technical, engineering, quality, or manufacturing experience in food or beverage manufacturing • Demonstrated experience with end-to-end process auditing, corrective-action and effectiveness verification, process troubleshooting, CIP/sanitation validation, water treatment, and equipment or line startups • HACCP trained/certified required • Working knowledge of SQF, cGMPs, FDA/CFIA requirements, and GFSI schemes required • SQF Practitioner training preferred • Strong knowledge of beverage processing and packaging systems, including filling, blending, carbonation, thermal processing, and process controls • Strong working knowledge of CIP/COP, sanitation validation, microbiological controls, cleanability, and hygienic design • Working knowledge of SQF food safety systems, HACCP principles, prerequisite programs, validation, verification, and corrective-action expectations • Strong working knowledge of beverage water-treatment systems, including GAC, RO, UV, chlorination/oxidation, storage, distribution, and online instrumentation • Excellent root-cause problem-solving, process troubleshooting, data analysis, and trend/SPC skills • Proficient in SAP, Excel, Word, PowerPoint, and technical data tools • Able to interpret process flow diagrams, P&IDs, and equipment documentation • Strong auditing, communication, training, facilitation, coaching, and influencing capabilities across plant and corporate functions • Demonstrated ability to plan and conduct end-to-end manufacturing process audits, evaluate execution against QMS requirements, and translate findings into effective, sustainable corrective and preventive actions • Regularly able to work in manufacturing environments requiring standing, walking, and plant-floor inspections • Willingness to work in wet areas, elevated temperatures, noise, chemicals, moving equipment, and required PPE • Willingness to travel 50%-75% or more within the assigned region and other North American locations, including frequent overnight travel and extended plant support

🏖️ Benefits

• Performance-based bonuses based on company objectives • Medical, dental, and vision insurance • Health Savings Accounts and Flexible Spending Accounts • Life and AD&D insurance • Critical illness, hospital indemnity, and accident insurance • Short-term disability and long-term disability • Pet insurance • Legal benefits • 401(k) Savings Plan with Company Match • 12 paid holidays • 10 vacation days • 5 paid sick time-off days • Well-being benefit discount • Total Reward Programs