Epic Certified Analyst I – Patient Access

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Reid Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1905

🏥 Healthcare

🤝 Non-profit

🧘 Wellness

Healthcare • Non-profit • Wellness

Reid Health is a regional, community-focused health system based in Richmond, Indiana, delivering hospital, emergency, urgent care, primary and specialty medical services across east-central Indiana and west-central Ohio. The organization operates more than 80 locations, a main hospital campus, urgent care centers, and dozens of provider offices, offering services such as heart & vascular care, cancer treatment, orthopedics, and women’s health, plus a patient portal app (MyChart/MyReid) for care management. Reid Health emphasizes personalized, locally accessible care, community partnerships, and workforce development, and maintains a foundation and public financial filings consistent with a nonprofit healthcare provider.

📋 Description

• Responsible for design, analysis, testing, installation, and support activities for Epic related information system solutions • Completes assigned Epic certifications, training, projects, and testing • Works closely with other EHR Certified Analysts for assigned applications • Provides technical subject matter expertise and business process knowledge to project teams analyzing systemic or process issues within assigned areas • Assists departments/project teams in defining requirements for new systems • Participates in vendor selection process including demonstrations and functional comparison activities • Writes design specifications • Completes system build/development tasks based on design specifications • Maintains software for assigned systems at supportable levels and communicates available updates and enhancements to end users • Provides technical support to system end users

🎯 Requirements

• Two to three years’ experience with Information technology application development, training, and implementation in a healthcare setting • Experience in Epic systems and processes strongly preferred • Certification in Epic application(s) required within four months of hiring

🏖️ Benefits

• Daycare • Doordash • Daily Pay • therapy dogs • massages