Project Implementation Manager, Healthcare Technology

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RELX

10,000+ employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

RELX is a global provider of information-based analytics and decision tools for professional and business customers. The company focuses on enabling its clients to make better decisions, improve results, and enhance productivity by leveraging advanced technology and data. RELX serves various sectors, including Risk, Scientific, Technical & Medical, Legal, and Exhibitions, by offering specialized information and analytical tools that facilitate critical decision-making. The company is committed to corporate responsibility and delivering societal benefit through its products by contributing to scientific advancement, legal justice, and effective market transactions.

📋 Description

• Lead technical implementation, configuration, deployment, testing, go-live, and post-go-live support for Elsevier healthcare software solutions • Design, configure, and troubleshoot integrations with customer healthcare systems, EHR platforms, FHIR APIs, SMART on FHIR applications, REST integrations, and HL7 v2 interfaces • Translate customer business, clinical, and technical requirements into implementation plans, workflows, solution configurations, and readiness activities • Serve as the primary technical contact for customer IT, clinical informatics, interoperability, and operational stakeholders throughout implementation • Partner with Project Management, Product, Engineering, Customer Success, and Support to manage risks, resolve issues, improve processes, and drive successful adoption

🎯 Requirements

• Experience in healthcare software implementation, technical consulting, solutions engineering, or technical project delivery • Experience implementing enterprise software in healthcare provider, health system, or healthcare technology environments • Knowledge of HL7 v2, FHIR, SMART on FHIR, REST APIs, web services, and healthcare authentication/security frameworks • Experience working directly with customer IT, interoperability, and application teams • Strong analytical, troubleshooting, communication, organizational, and prioritization skills • Experience with major EHR ecosystems such as Epic, Oracle Health (Cerner), Meditech, or athenahealth preferred • Experience with integration engines such as Mirth Connect, Cloverleaf, Rhapsody, or Corepoint helpful • Familiarity with OAuth 2.0, OpenID Connect, SAML, SSO, HIPAA, healthcare privacy, security, and compliance requirements

🏖️ Benefits

• Flexible working hours • Well-being initiatives • Shared parental leave • Study assistance • Sabbaticals • Country-specific benefits • Annual incentive bonus • Accessible hiring process and accommodations

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