Sales Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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Renalogic

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

Renalogic is an industry leader, committed to managing risks associated with dialysis and chronic kidney disease (CKD). The company empowers clients with proprietary repricing, risk stratification, and specialty case management services. Renalogic revolutionizes the industry by providing end-to-end solutions for renal risk analytics, management, and dialysis cost containment. Their professional team includes experts in healthcare administration, case management, renal disease, ERISA law, and negotiations. Services offered include cost containment, data analysis for risk stratification, chronic kidney disease management, and member education.

📋 Description

• Own day-to-day administration and quality of commercial data in Zoho CRM, including accounts, contacts, leads, opportunities, and account ownership • Establish and maintain standards for required fields, opportunity stages, deal updates, account hierarchy, and pipeline hygiene • Identify stale, incomplete, or inconsistent records and coordinate resolution • Coordinate with Sales, Marketing, Finance, and client-facing teams to ensure accurate commercial data across handoffs and reporting • Coordinate commercial forecasting by collecting inputs, maintaining underlying data, consolidating results, and reporting changes against prior forecasts and actual performance • Provide field-sales pipeline and forecast reporting to the SVP of Sales and consolidated commercial forecast information to the Chief Growth Officer • Build and maintain dashboards and recurring reports on pipeline health, sales production, conversion, account activity, and commercial performance • Analyze results by territory, seller, channel, partner, and product to identify trends, gaps, and opportunities • Support commercial planning and budgeting with accurate data, clear assumptions, and timely reporting • Document, administer, and improve sales processes, including lead assignment, opportunity management, proposal and RFP coordination, and sales-to-implementation handoffs • Partner with the SVP of Sales on sales initiatives, pipeline reviews, and team workflows • Maintain approved territory, account, lead, and quota assignment records • Provide analysis for leadership decisions about coverage and resource allocation • Work with Marketing to track lead sources, campaign results, and qualified-lead conversion • Coordinate with Finance and HR on sales incentive data, calculations, reporting, and approved plan changes • Partner with IT and stakeholders to improve sales technology and implement approved changes • Ensure commercial policies and procedures are documented, accessible, and current • Report to the Chief Growth Officer and work closely with the SVP of Sales

🎯 Requirements

• B.A./B.S. in a related field or equivalent experience • At least five years’ experience successfully completing and owning sales operations tasks and responsibilities • At least three years’ direct experience working within a CRM to create reporting, analyze trends, and design/implement process change • Strong Excel skills and proficiency with PowerPoint, Word, and other Microsoft applications • Strong analytical skills and ability to communicate findings clearly to sales leaders and stakeholders • Experience working across departments to improve processes and resolve data issues • Strong working knowledge of self-funded health plans strongly preferred • Zoho CRM experience or certifications strongly preferred • Reliable power and secured internet that runs at 11 mbps or more • A designated, private area to conduct work with minimal interruptions is required • Ability to work independently, manage competing deadlines, and navigate change • Strong written and verbal communication skills, attention to detail, and sound judgment • Ability and willingness to travel multiple times a year, including overnight stays for corporate gatherings, conferences, and health fairs • Ability to attend and professionally engage in video meetings with employees and clients • Ability to overcome obstacles with a ‘yes if...’ approach • Ability to effectively balance competing deadlines without losing focus on the bigger picture • Legally authorized to work in the United States without sponsorship • Must successfully pass a background and reference check prior to starting

🏖️ Benefits

• Annual bonus contingent upon company performance • Merit increases contingent upon company performance • Generous paid time off • Paid holidays • Comprehensive health benefits plan with a portion of premiums covered by the company • Medical, dental, and vision benefits • Optional employee benefits • 401k with employer match • Fully remote work • Flexibility to work with colleagues and partners across US time zones