VP of Growth

Job not on LinkedIn

🔥 1 minute ago

⛰️ Colorado, Florida, +4 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $150k - $400k / year

⏰ Full Time

🔴 Lead

📈 Growth Marketing

👻 Ghost score 0%

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Rendever

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🥽 AR/VR

🏥 Healthcare

🤝 B2B

AR/VR • Healthcare • B2B

Rendever is a company that uses virtual reality to overcome social isolation for older adults by delivering shared, social VR experiences and therapeutic programs. The platform is built for senior living communities, healthcare organizations, and individuals, offering features such as customized reminiscence therapy (revisiting meaningful places), live synchronized programming, family engagement tools, and a movement-focused product (RendeverFit®) to reduce fall worry. Rendever emphasizes research-backed outcomes—federally funded studies and pilot research cited on their site—and provides deployment support and ongoing engagement services to scale VR across care communities.

📋 Description

• Drive strategic execution toward enterprise sales and growth goals • Create, nurture, and move deals to close through an efficient, value-driven process • Coach account management team members and establish accountability • Collaborate with Marketing and Product to improve customer acquisition, retention, and growth • Establish, monitor, and report department goals for net revenue retention, customer satisfaction, and MRR growth • Develop strategies to enhance partner satisfaction and loyalty • Increase partner engagement with Rendever’s ecosystem, targeting 70% monthly active usage • Lead performance management and value coaching for high-value accounts • Maintain presence in industry events and LinkedIn networks to generate opportunities • Lead upselling, cross-selling, and expansion efforts within the partner network • Drive enterprise expansion strategies and use data insights to unlock account growth • Build and sustain executive-level relationships with partner organizations • Conduct quarterly reviews and check-ins with enterprise accounts • Serve as the primary escalation point for complex partner issues • Lead, coach, and develop a high-performing account management team • Conduct regular performance reviews and identify competency gaps • Maintain a transparent KPI scoreboard focused on MRR growth, net revenue retention, and leading indicators • Establish accurate CRM record-keeping processes in HubSpot • Provide weekly updates to the CEO on customer satisfaction and net revenue retention • Support monthly or quarterly reports for key customers and identify growth opportunities

🎯 Requirements

• Bachelor’s degree in Business, Marketing, or a related field • At least 7+ years of experience in customer success or account management • Minimum of 5 years in a senior leadership role, ideally within SaaS or customer experience-focused environments • Proven track record in developing and implementing strategies that enhance customer satisfaction and drive revenue growth • Strong data literacy, including the ability to interpret and apply analytics to customer retention and revenue generation efforts • Executive training on fostering high-performance teams and effective customer engagement strategies • Advanced training on interpreting and applying metrics to inform strategy • Workshops focused on creating customer-centric programs that enhance loyalty and satisfaction • Ongoing education on the senior living and healthcare industries • Experience in the senior living, healthcare, or related fields preferred • Expertise in using CRM tools (e.g., HubSpot) for tracking account management activities and data analysis preferred • Background in SaaS sales, with a successful track record in launching, upselling and cross-selling to complex accounts preferred • Demonstrated proficiency in immersive technology and its applications in healthcare or senior care is a plus • A high level of attention to detail when sticking to protocols • A passion for helping the aging community, people with dementia, and caregivers • A love for learning innovative technologies and teaching others how to use them • A passion for working with autonomy and being thoroughly organized • Comfort working with remote teams and a fast-paced startup culture • Knowledge about the VR industry • Fluency in English • A positive & energetic personality

🏖️ Benefits

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Work From Home • Stock Option Plan

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