IT – Systems Operations Manager

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $100k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rently

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

🏠 Real Estate

☁️ SaaS

🔧 Hardware

💰 Private Equity Round on 2021-03

Real Estate • SaaS • Hardware

Rently is a proptech company that offers innovative self-touring and smart home technology solutions for property management. It specializes in leasing automation, enabling property managers to streamline operations, enhance tenant experiences, and increase profitability. Rently provides tools for self-guided tours, smart home access control, and lead management, facilitating efficient leasing processes in single-family, multifamily, and student housing markets.

📋 Description

• Administer and govern business-critical systems including Salesforce, NetSuite, Jira Service Management, Google Workspace, eSignature, support/call platforms, and internal portals/custom applications • Manage access controls, licensing, incident management, reliability, uptime, data integrity, security, and compliance • Manage vendors, review contracts, support audits, optimize SaaS spend and license allocation, and maintain readiness for system-control and data-retention requests • Manage system configurations, data models, workflows, and cross-platform integrations using middleware/iPaaS tools • Partner with Sales, Finance, Legal, Customer Support, and Operations stakeholders to evaluate and implement process improvements and system enhancements • Coordinate software upgrades, patch releases, and roadmap planning • Lead and mentor a small team spanning NetSuite administration, Salesforce administration, and IT Help Desk • Serve as escalation point for business system issues • Maintain documentation, SOPs, training materials, and onboarding resources • Evaluate tools, integrations, and automations in alignment with Rently's AI Governance Policy and Stage Gate process

🎯 Requirements

• 5+ years managing enterprise business systems, with hands-on experience across both Salesforce (CRM) and NetSuite (ERP) • 2+ years in a people-management or team-lead capacity, ideally spanning systems administration and help desk/support • Proven experience managing vendor relationships, auditing SaaS contracts, and optimizing spend and licenses • Experience with iPaaS/middleware tools such as Celigo, Nexla, or similar • Familiarity with SOC 2 and ISO 27001 compliance frameworks • Strong understanding of lead-to-cash and order-to-cash business processes and CRM-to-ERP data flows • Strong written and verbal communication skills • Salesforce and/or NetSuite certification preferred • Familiarity with AI governance, usage-tier, or responsible-AI-adoption frameworks • Experience leading or supporting an IT Help Desk function, including ticketing/SLA management • Track record of building or standardizing SOPs and documentation for business-critical systems • Comfort working cross-functionally with Sales, Finance, Legal, and Customer Support • Must be legally authorized to work in the United States • Rently US does not provide sponsorship

🏖️ Benefits

• 75% monthly medical, dental, vision, disability, and life insurance premium coverage via Anthem Blue Cross with 2 HMO options (where available) and 2 PPO options • FSA, STD, LTD, and other voluntary plans available • Coverage extends to employee, spouse, registered domestic partner, and dependent children • 401k with 3% Rently match • Paid time off • Sick time off • Partial gym membership reimbursement • Partial pet insurance reimbursement • Career growth opportunities • Professional development opportunities • Work related travel opportunities (dependent on role) • Company gatherings & team events