Business Analysis Manager

🕒 August 25

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $122k - $148k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 26%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rentokil Pest Control North America

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1930

🏥 Healthcare

📦 Logistics

👥 B2C

Healthcare • Logistics • B2C

Rentokil Pest Control North America is a company specializing in pest control services throughout North America. They offer solutions for both residential and commercial properties to manage and eliminate pests effectively. Known for their extensive expertise in pest management, Rentokil focuses on providing safe, effective, and environmentally responsible services to address pest issues, ranging from insects to rodents. Their comprehensive programs are designed to protect health, property, and the quality of the environment.

📋 Description

• Define, scale, and govern enterprise Business Analysis frameworks and standards across SDLC delivery models • Establish KPIs, delivery benchmarks, and quality gates across global IT delivery portfolios • Provide executive escalation support and strategic direction on complex, mission-critical enterprise initiatives • Drive continuous improvement across the requirements lifecycle using Jira, Confluence, Visio, Lucidchart, and standardized templates • Maintain requirement maturity and readiness criteria before project handoffs to engineering • Maintain a centralized Business Analysis knowledge management framework • Lead professional development through coaching in requirements elicitation, gap analysis, process engineering, and UAT facilitation • Lead capacity model planning and multi-million-dollar resource allocations across internal teams and offshore or third-party partners • Manage external business analyst partners while maintaining quality and methodology standards • Ensure regular job shadowing to align the team with end-user needs • Promote consultative partnerships and proactive recommendations with stakeholders • Advise senior business and IT executives on strategic alignment and digital transformation roadmaps • Provide individual contributor coverage during peak resource demands or staffing gaps • Lead requirements gathering, technical specification development, and functional design for complex enterprise initiatives • Guide Senior BAs in verification scenarios, test strategies, and user acceptance sign-off workflows • Facilitate post-implementation reviews and analyze requirement drift root causes • Manage, mentor, and provide performance guidance to Senior Business Analysts • Lead the team through technology transformations and changing scope constraints

🎯 Requirements

• Bachelor's or Master's Degree in Computer Science, Information Technology, Business Administration, Systems Engineering, Operations Management, or a related field, or equivalent professional experience • 10+ years of progressive experience in business systems analysis, functional requirements management, or process engineering within cross-functional teams • 7+ years of direct people management or practice leadership experience overseeing business analysis teams • Experience standardizing business analysis methodologies, establishing knowledge management practices, and managing resource capacity across concurrent projects • Experience managing vendor relationships and staff augmentation models • Extensive experience producing user stories, technical specifications, acceptance criteria, and process workflows • Experience with Agile, SAFe, Waterfall, and Hybrid frameworks • Ability to translate strategic business objectives into technical execution plans • Experience within field operations, home services, or multi-site service delivery industries preferred • Expertise in business analysis methodology governance, documentation standards, and quality controls • Proficiency in resource forecasting, workload balancing, and institutional knowledge preservation • Ability to perform strategic oversight, technical specification authoring, and complex functional design • Ability to translate business operations and user workflows into functional system architectures and strategic solutions • Advanced familiarity with Jira, Confluence, Visio, and Lucidchart • Strong negotiation and collaboration skills with senior business executives and technical engineering leadership • Currently authorized to work in the United States on a full-time basis • No sponsorship is available now or in the future • Must comply with drug-free workplace requirements

🏖️ Benefits

• Benefits start on day 1 for full-time colleagues • Medical, dental, vision, disability, and life insurance • 401(k) retirement plan with company-matching contributions • Vacation days and sick days • Company-paid holidays and floating holidays • Tuition reimbursement for full-time colleagues • Training and development programs • Multiple avenues to grow your career • Health, safety, and flexibility-focused workplace • Performance incentives may be available • Promotion-from-within opportunities